Business Office Manager

The Moments•Lakeville, MN

3d•$50,000 - $60,000•Onsite

About The Position

This position is responsible for coordinating business office functions including: human resources functions, staff/employee recruitment, financial management, secretarial support, phone system management, marketing, and providing support to residents of The Moments Senior Care while upholding the standards and values and mission of The Moments.

Requirements

High School diploma
MN Driver’s license
Must be able to lift 10lbs+
Stand, Sit, or Walk for long Periods
Must be able to pass a criminal and/or abuse background check
Must exhibit high customer service skills
Proficiency in Windows and Microsoft Office including Word and Excel, and accounting software.
Must have knowledge of office machines and equipment
Ability to work under pressure and meet tight deadlines.
Ability to communicate clearly, accurately, effectively, and patiently, including a courteous and helpful attitude with a keen appreciation of the public relations aspects of this position.
Must be able to relate positively to residents and families and work cooperatively with other employees.
Must have attention to details especially when managing oversight of human resource functions
Must be flexible and able to work within a diverse team.
Must be able to assess and understand the needs of seniors.

Nice To Haves

3-5 years' experience in similar administrative position preferred.

Responsibilities

Recruiting the Right People for the Right Job
Maintaining employee records and ensure compliance with regulatory requirements.
Customer Experience Expert; The face of the company
Provide financial management support.
Work in Point Click Care with AP/AR
Provide office support.
Ensure onboarding and orientation core process is completed, in its entirety, for each new hire.
Regularly monitor turnover % (lagging) and evaluate data for key trends; create plans to impact.
Work in collaboration with Assisted Living Director(s) to organize employee events and engagement
Ensure appreciation / recognition programs are in place, and leaders are adhering to the program.
Conduct exit interviews
Develop and maintain a positive working relationship with staff of The Moments, including providing backup to other staff as needed and appropriate.
Provide proactive, constructive participation in staff meetings
Other special projects
Manager On Duty requirements