Business Office Manager

Optalis Healthcare•Whitehall, MI

About The Position

The Business Office Manager supports facility operations by managing accounts receivable, accounts payable, billing, and resident trust accounts. The role ensures financial accuracy and regulatory compliance while supporting the business office in providing excellent service to residents, families, and staff. Responsibilities include maintaining daily census and payor reconciliations; managing cash receipts, billing, and trust accounts; processing vendor invoices and accounts payable; assisting with month-end closing and reporting; supporting collections and resolving delinquent accounts; and communicating with residents, families, and vendors about billing and payments.

Requirements

  • High school diploma.
  • Experience in accounts payable, accounts receivable, and billing functions.
  • Strong organizational and multitasking skills.
  • Proficiency with Microsoft Office Suite and billing/accounting software.
  • Excellent interpersonal and customer service skills.
  • Ability to manage deadlines and resolve financial discrepancies.

Nice To Haves

  • College coursework in accounting or business.
  • Healthcare or long-term care finance experience.

Responsibilities

  • Maintain daily census and payor reconciliations.
  • Manage cash receipts, billing, and resident trust accounts.
  • Ensure timely vendor invoice processing and manage accounts payable.
  • Assist with month-end closing procedures and reporting.
  • Support accounts receivable collections and resolve delinquent accounts.
  • Communicate with residents, families, and vendors regarding billing and payments.
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