Business Office Manager

PACS•Texas Charter Township, MI

13d

About The Position

The Business Office Manager supports facility operations by maintaining business office systems and supervising business office staff. The role assists with the overall supervision and management of the business office, including scheduling and assigning employees and following up on work results. Duties include obtaining managed care and Medi-Cal or Medicaid authorizations, assisting with resident trust funds and applications, maintaining census information, supporting billing and payment processes, and pursuing collection activity for bad debts. The manager may attend stand-up meetings at the Administrator’s request. The position requires a high school diploma or equivalent, a strong understanding of skilled nursing billing and payment, and proficiency with Microsoft products and computer skills. One year of long-term-care-facility experience is preferred. Knowledge and experience with PCC is also preferred. The role requires reading and comprehending technical procedures and policy manuals, communicating information effectively, applying basic mathematical concepts to practical situations, and solving practical problems. The work environment is typically low to moderate in noise. Physical demands include prolonged computer use, frequent standing or walking, reaching, pushing or pulling, talking or hearing, tasting or smelling, and frequently lifting up to 50 pounds. Sitting and activities such as climbing, balancing, stooping, kneeling, crouching, or crawling occur occasionally. Vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities may be changed or reassigned by management.

Requirements

High school diploma or equivalent.
Strong understanding of skilled nursing billing and payment.
Proficiency with Microsoft products and computer skills.
Ability to read technical procedures and comprehend policy and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

One year of experience in a long-term-care facility.
Knowledge and experience with PCC.

Responsibilities

Obtain managed care and Medi-Cal or Medicaid authorizations, including bedholds.
Assist with managing the resident trust fund, including printing and distributing monthly statements.
Supervise business office staff, including taking appropriate disciplinary measures.
Maintain census and report status changes.
Attend stand-up meetings at the Administrator’s request, as needed.
Assist with Medi-Cal or Medicaid applications.
Prepare TARS as needed.
Track Medi-Cal and Medicaid redeterminations.
Participate in billing and payment processes, including preparing bank deposits.
Undertake collection activity for bad debts.
Schedule and assign employees and follow up on work results.
Assist with the overall supervision and management of business office staff.