Business Office Manager

The Woodlands•Muncie, IN

19d

About The Position

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in a post-acute care facility, in accordance with applicable laws, regulations, and Life Care standards. The role manages patient accounts and bookkeeping, oversees business office staff, and operates within budget. Candidates must have long-term care experience and experience with medical billing for Medicare, Medicaid, and private insurance.

Requirements

Experience in long-term care.
Experience with medical billing for Medicare, Medicaid, and private insurance.
Minimum of an associate’s degree or equivalent experience.
Ability to perform the listed physical activities, including sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.

Nice To Haves

Two years of office management experience preferred.
One year in post-acute care or another geriatric-related field preferred.

Responsibilities

Plan, organize, develop, implement, and interpret business office programs, goals, objectives, policies, and procedures, along with applicable laws, regulations, and guidelines.
Make independent decisions when circumstances warrant.
Maintain knowledge of practices, procedures, laws, regulations, and guidelines governing post-acute care facility functions.
Perform competently in areas including patient rights, safety, and sanitation.
Maintain professional working relationships with associates and vendors.
Maintain confidentiality of proprietary and confidential information and follow company policies, harassment and compliance procedures, and the Life Care Code of Conduct; complete required compliance training.
Manage bookkeeping, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and referring accounts to collection agencies when appropriate.
Maintain the facility checkbook and reconcile it regularly.
Manage and oversee patient accounts.
Recruit, select, hire, train, evaluate, counsel, and supervise business office staff.
Manage the business office effectively and operate within budget.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in patient evacuation.
Maintain dependable, regular attendance; use reasoning skills and good judgment; and communicate and function productively on an interdisciplinary team.
Read, write, speak, and understand English.