Business Office Manager
About The Position
Legacy Health Services is a resident-centered skilled nursing and long-term care management company committed to operational excellence and compassionate care. The Business Office Manager oversees financial operations, billing functions, and office management responsibilities. This role manages business office functions including billing, accounts receivable, resident trust accounts, payroll support, and financial recordkeeping. The ideal candidate has experience with long-term care billing systems and Medicaid/Medicare processes, and demonstrates accuracy, strong communication, and customer-service skills.
Requirements
- Experience as a Business Office Manager, Bookkeeper, or billing specialist in long-term care is strongly preferred.
- Knowledge of Medicaid/Medicare, managed care, and long-term care billing systems.
- Proficiency with accounting software and Microsoft Office; Excel is required.
- Strong attention to detail, organization, and problem-solving skills.
- Excellent communication and customer-service skills.
- Ability to handle sensitive financial information confidentially.
- High school diploma required.
Nice To Haves
- Associate degree in accounting or business preferred.
Responsibilities
- Oversee daily operations of the business office.
- Manage accounts receivable and billing for Medicare, Medicaid, private pay, and insurance.
- Complete and process resident admission paperwork, financial forms, and payment agreements.
- Maintain and reconcile resident trust accounts in compliance with regulations.
- Review and verify census information, charges, and reimbursement accuracy.
- Assist with Medicaid applications, redeterminations, and eligibility follow-up.
- Process vendor invoices and support accounts payable as needed.
- Assist with payroll processing and staff HR paperwork, depending on facility structure.
- Prepare month-end reports and support audits.
- Provide customer service to residents, families, and external partners.
- Ensure confidentiality and compliance with state and federal regulations.
Benefits
- Competitive compensation based on experience
- Medical, dental, and vision insurance options
- Paid time off and paid holidays
- Retirement plan options
- Supportive leadership team and collaborative work culture
- Opportunities for career growth within the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
