Business Office Manager

The Reservoir Center for Health & Rehabilitation • Marlborough, MA

1d • $79,000 - $83,000

About The Position

The Business Office Manager is responsible for the daily coordination of census, billing, and resident funds. The role supports regulatory compliance and helps optimize resources to provide care for residents. It includes managing accounts receivable collections, assisting responsible parties with medical pending applications and tracking them through approval, reporting billing and cash collection activity, maintaining compliant resident fund ledgers, and completing month-end reconciliations of census, revenue, and accounts receivable.

Requirements

• 3–5 years of billing and collections experience in long-term care, including management or supervisory responsibilities.
• Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
• Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment.
• Excellent team-building, leadership, and communication skills.
• Deadline-driven and detail-oriented.
• Proficiency with office software, including Excel, Word, and Outlook, and billing/eligibility software solutions.

Responsibilities

• Efficiently maximize collection of accounts receivable.
• Assist responsible parties with medical pending applications and track them through approval.
• Accurately report billing and cash collection activity.
• Ensure full compliance of resident fund ledgers.
• Perform month-end reconciliation of census, revenue, and accounts receivable.

Benefits

• Competitive compensation and benefits package.
• Comprehensive training and mentorship.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Opportunity to make a meaningful difference in residents' lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed