Fairfield HomeCare Business Office Manager

Hartford HealthCare at Home•Bridgeport, CT

About The Position

The Business Office Manager (BOM) coordinates office activities for a Hartford HealthCare at Home home health or hospice agency serving more than 250 staff and patients. The role manages administrative and organizational functions, including medical records, data entry, patient records, meeting preparation, telephone calls, and office supplies. The BOM is responsible to the Executive Director and assists with direct patient expenditure coordination, employee timesheets, personnel records, and billing. The role also manages vendor and volunteer relationships and participates in assigned community activities.

Requirements

  • Associate degree in business management or a related field.
  • Two years of data entry experience.
  • Previous billing and computer experience in a health care setting.

Nice To Haves

  • Bachelor’s degree in business management or a related field.
  • Three years of data entry experience.
  • Previous billing and computer experience, preferably in a home health or hospice setting.
  • Previous health care-related billing experience.

Responsibilities

  • Supervise assigned clerical, HR, billing, and intake staff; hold regular one-on-ones with direct reports and participate in annual evaluations.
  • Order medical equipment and supplies and maintain accurate records of them.
  • Inform staff about changes and updates regarding admissions, discharges, visits, schedules, and clinical meetings as directed by leadership.
  • Assist with audits of patient information.
  • Enter data into the computer for billing purposes.
  • Gather and record staff members’ DSRs.
  • Track admission, discharge, IDT, certification, and recertification dates for patients.
  • Maintain accurate mailing lists for employees, patients, volunteers, Medical Directors, physicians, and nursing facilities, and forward changes to the Corporate Office.
  • Coordinate direct patient expenditures, employee timesheets, personnel records, and billing.
  • Manage vendor and volunteer relationships associated with business operations.
  • Communicate effectively by telephone with patients, families, and staff.
  • Participate in and assist with assigned community activities, such as health fairs, conventions, and community education programs.
  • Coordinate office activities, including medical records, data entry, patient records, meeting preparation, telephone calls, and office supplies.
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