Business Office Manager

National Health Care Associates•Bangor, ME

18d•Onsite

About The Position

A Great Place to Work Eastside, an affiliate of National Health Care Associates, is seeking a Business Office Manager. The role coordinates daily census, billing, and resident funds to support regulatory compliance and optimize resources for resident care. The position is based at 516 Mount Hope Avenue, Bangor, Maine, 04401, with a stated pay rate of USD $35.00–$36.00 per hour. The successful candidate will bring long-term care billing and collections experience, including management or supervisory responsibilities, and thorough knowledge of relevant reimbursement regulations. The role calls for the ability to manage multiple priorities in a fast-paced, multidisciplinary team environment, along with leadership, communication, attention to detail, and proficiency with office and billing software.

Requirements

3–5 years of billing and collections experience in long-term care, including management or supervisory responsibilities.
Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment.
Excellent team-building, leadership, and communication skills.
Deadline-driven and detail-oriented.
Proficiency in office software, including Excel, Word, and Outlook, and billing/eligibility software solutions including Point Click Care, Inovalon, and RFMS.

Responsibilities

Efficiently maximize collection of accounts receivable.
Assist the responsible party with medical pending applications and track them through approval.
Accurately report billing and cash collection activity.
Ensure full compliance of resident fund ledgers.
Perform month-end reconciliation of census, revenue, and accounts receivable.