Business Office Manager

Oxford Management Group LLC•McKinney, TX

22d

About The Position

The Business Office Manager manages the day-to-day business functions of the Community and assists with coordinating internal marketing functions. The role supports business administration, accounts receivable and payable, payment collection, invoice processing, petty cash reconciliation, recordkeeping, and other administrative tasks. It also supports team member information and timekeeping processes and assists with resident, family, and community events, visitor tours, and lead follow-up. The position may provide backup assistance with dining service and life engagement as needed. Oxford Senior Living seeks positive, humble, action-oriented individuals with emotional intelligence who prioritize the needs of residents and community team members and help create a loving, homelike atmosphere.

Requirements

High school diploma or GED.
Three years of experience managing an administrative or clerical function for a business, or providing high-level executive support.
Strong proficiency with business software, including MS Office and the company-designated CRM system.
Ability to travel using a personal vehicle, including at night.
Ability to occasionally lift up to 50 pounds.
Ability to work a flexible schedule, including some early mornings to set up for meetings.
Ability to work occasionally in outside environmental conditions and frequently indoors, with protection from weather but not necessarily from temperature changes.

Nice To Haves

Bachelor’s degree in Business Administration or a relevant discipline.
Prior experience managing office equipment or supplies for a large business division or corporate office.
Prior accounting experience, specifically accounts payable/accounts receivable and budget reconciliation.

Responsibilities

Greet community guests positively and provide exceptional customer service.
Maintain timely and accurate accounts receivable and payable records, including preparing and sending invoices with accurate recurring rent and level-of-care charges.
Collect and record payments in the electronic recordkeeping system.
Track and manage aging accounts.
Process invoices, bills, and receipts.
Maintain and reconcile the petty cash account, including expense reimbursements, required documentation, and data entry.
Perform additional administrative and clerical duties assigned by the Executive Director.
Assist with setting up long-term care insurance billing.
Assist with ordering supplies for departments and residents as needed.
Ensure team member information is entered into the human resource information system for new and existing team members.
Liaise with the home office regarding internal communication and personnel document submission or upload.
Assist department managers with tracking staff hours in the time and attendance system.
Assist in planning and executing resident, family, and community events.
Provide tours to unscheduled visitors and follow up on lead calls as requested by the Executive Director or Community Sales Director.
Provide backup assistance with dining service and life engagement as needed.