Business Office Manager

PACS

12d • Onsite

About The Position

The primary purpose of this job position is to direct the day-to-day functions of the facility in accordance with current federal, state, and local standards, guidelines, and regulations that govern nursing facilities to assure that the highest degree of quality care can be provided to our residents at all times. This role oversees the quality of care and analyzes the entire operation of the nursing facility, being responsible for its overall operational functioning. The position involves monitoring census, developing and implementing facility programs, managing budgets, creating and maintaining policies, and acting as a role model for the company's mission, vision, and values. The Business Office Manager also engages in community relations, stays updated on industry regulations, understands staffing requirements, resolves HR and Risk Management issues, oversees capital improvements, and participates in advisory committees. Ensuring safety regulations are followed, developing a strong industry reputation, and collaborating with support teams are key aspects of this role. Additionally, the position involves contract negotiations with vendors, supporting clinical efforts, managing collections and accounts receivable, and developing strategies to increase employee engagement and minimize turnover. Understanding and reviewing quality measures, assisting survey teams, and developing plans of correction for deficiencies are also crucial responsibilities.

Requirements

• Must possess, as a minimum, A Bachelor’s Degree from an accredited college/university, or equivalent.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficient in the Microsoft Suite products.
• Must maintain licensing credentials for an Administrator.

Nice To Haves

• Master’s Degree or MBA preferred.

Responsibilities

• Oversees Quality care and analyzes the entire operation of the nursing facility.
• Responsible for the overall operational functioning of the facility.
• Monitors census on a daily basis.
• Plan, develop, organize, implement, evaluate, and direct the facility’s programs and activities in accordance with guidelines issued by the governing board.
• Complies and develops reporting on budget projections, revenue and expenses. Ensures budget conformance.
• Develop and maintain written policies and procedures and professional standards of practice that govern the operation of the facility.
• Develops policies and procedures and holds direct reports accountable.
• Is a role model for our Mission, Vision and Values. Ensures all employees, residents and families are treated with the utmost respect.
• Activity involved in community groups and developing/maintaining relationships with local hospital leadership.
• Monitors industry regulations, laws, compliance updates and makes changes appropriately.
• Understands staffing level requirements and adheres to industry and company standards.
• Monitors and directs execution of policy and procedural changes.
• Actively involved in resolving HR issues and Risk Management situations within the facility.
• Oversees capital improvements.
• Participates in Advisory committees.
• Ensure that all facility personnel, residents, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc.
• Develops and maintains a stellar reputation within the industry and community.
• Develop relationships with your support team (HR/Therapy/Clinical/Finance) to assist in meeting/exceeding goals.
• Responsible for contract negotiations with vendors.
• Supports Clinical efforts by understanding QA measures and holding people accountable.
• Keeps abreast of collections and A/R on a daily basis.
• Develops and executes creative ideas to increase employee engagement ad minimize turnover.
• Understand and reviews Quality Measures on a regular basis.
• Assist in providing survey team members with additional information during the survey that may aid in preventing deficiency citations.
• Conduct daily meetings with appropriate staff during facility inspections to discuss survey findings and formulation of plans of action/correction.
• Review deficiencies noted during the exit conference. Provide additional information that may aid in removal of the deficiency or lower the scope and severity level of a cited deficiency.
• Assist in developing plans of correction for cited deficiencies. Ensure such plans incorporate timetables and methods of monitoring to ensure that such deficiencies do not recur.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager