About The Position
The Business Office Manager supports facility operations by maintaining business office systems and supervising business office staff. The role handles authorizations, resident trust fund statements, census reporting, Medicaid applications and redeterminations, billing and payment processes, bank deposits, and bad-debt collection activity. The position may attend stand-up meetings at the Administrator’s request and assists with scheduling, assigning, and following up on employees’ work. It requires a high school diploma or equivalent, an understanding of skilled nursing billing and payments, and proficiency with Microsoft products. Long-term care experience and knowledge of PCC are preferred.
Requirements
- High school diploma or equivalent.
- Strong understanding of skilled nursing billing and payment.
- Proficiency in Microsoft products and computer skills.
- Ability to read technical procedures and comprehend policy and procedure manuals.
- Ability to present information effectively and respond to questions from managers and employees.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to solve practical problems and interpret instructions furnished in written, oral, diagram, or schedule form.
- Ability to perform the physical functions described, including prolonged computer use; frequent standing or walking, reaching, pushing or pulling, talking or hearing, tasting or smelling, and lifting up to 50 pounds; occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling; and the specified visual perception abilities.
Nice To Haves
- One year of experience in a long-term care facility.
- Knowledge and experience with PCC.
Responsibilities
- Obtain managed care and Medicaid authorizations, including bedholds.
- Assist with managing the resident trust fund, including printing and distributing monthly statements.
- Supervise business office staff, including taking appropriate disciplinary measures.
- Maintain census and report status changes.
- Attend stand-up meetings at the Administrator’s request, as needed.
- Assist with Medicaid applications.
- Prepare TARS as needed.
- Track Medicaid redeterminations.
- Participate in billing and payment processes, including preparing bank deposits.
- Undertake collection activity for bad debts.
- Schedule and assign employees and follow up on work results.
- Assist with the overall supervision and management of business office staff.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
