Business Office Manager

PRS Management, Inc.•Rio Rancho, NM

About The Position

The Neighborhood in Rio Rancho is seeking an experienced Business Office Manager to oversee accounting, payroll, billing, and business office operations while supporting residents, department leaders, and the Executive Director. The role oversees daily business office functions, resident financial transactions, payroll timekeeping support, financial reviews, and compliance. It also provides customer service to residents, families, vendors, and team members while maintaining accurate records and confidentiality.

Requirements

  • A minimum of 3 years of experience in full-cycle accounting, accounts payable, business office administration, or a related field is preferred.
  • Intermediate knowledge of accounting principles, internal controls, and financial best practices.
  • Experience with Microsoft Office, accounting software, and business applications.
  • Strong organizational, problem-solving, and communication skills.
  • Ability to manage multiple priorities while maintaining professionalism, accuracy, and confidentiality.

Nice To Haves

  • Experience in full-cycle accounting, accounts payable, business office administration, or a related field.

Responsibilities

  • Oversee daily Business Office operations, including accounts payable, accounts receivable, cash management, resident billing, and payroll support.
  • Manage resident billing, collections, census changes, deposits, and financial transactions while ensuring accuracy and exceptional customer service.
  • Serve as the primary resource for Workday timekeeping, payroll audits, troubleshooting, and manager training.
  • Assist community leadership with budgeting, variance reporting, financial reviews, audits, and vendor management.
  • Maintain compliance, financial controls, documentation, and confidentiality while supporting residents, families, vendors, and team members.

Benefits

  • Medical insurance with multiple plan options
  • Dental and vision coverage
  • 401(k) with employer match
  • Paid Time Off
  • HSA with employer contribution
  • Company-paid life and AD&D insurance
  • Virtual care medical plan benefits
  • Early wage access through PayActiv
  • Pet insurance
  • Employee appreciation programs
  • Annual resident appreciation bonus
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