Business Office Manager

Spectrum Retirement Communities, LLC•Burr Ridge, IL

17h•$63,000 - $72,450

About The Position

The Business Office Manager manages the business office, front desk, telephones, community files, and records. The role also provides leadership to the community in the absence of the Executive Director. Responsibilities include maintaining Accounts Receivable records, including collections, payroll, and petty cash; processing items for corporate accounting under the Executive Director’s direct supervision; maintaining resident business files, leases, and census data; and safeguarding confidential information about the community, employees, and residents. The manager obtains and maintains employee paperwork and files, coordinates information about employee benefits, tracks training, supervises front desk and administrative support staff, covers reception as needed, and oversees telephone training and quality assurance. The manager serves as Manager on Duty when the Executive Director is absent.

Requirements

At least 2 years of experience in office management, bookkeeping, or a similar position.
Prior Accounts Payable, Accounts Receivable, and payroll experience.
Self-motivated, organized, and professional, with a neat, courteous manner and appearance.
Good public relations, communication, general office, clerical, and telephone skills.
Administrative management and supervisory skills.
Ability to handle multiple tasks and priorities, manage time and work effectively, and meet deadlines.
Strong verbal and written communication skills.
Ability to work effectively with different levels of personnel.
Ability to relate well to residents and their families.
At least an associate degree or comparable experience.

Nice To Haves

Yardi experience.
Coursework in Business, Accounting, or Office Management.

Responsibilities

Maintain accurate Accounts Receivable records, including collections, payroll, and petty cash; process items for corporate accounting functions under the Executive Director’s direct supervision.
Maintain current resident business files and leases, as well as community census data.
Maintain confidentiality of information concerning the community, employees, and residents.
Obtain and maintain required employee paperwork and manage employee files.
Coordinate and provide information regarding the employee benefits program.
Track employee training to ensure all employees receive orientation and ongoing training.
Supervise front desk staff and other administrative support staff.
Cover the reception desk when needed and oversee telephone training and quality assurance.
Serve as Manager on Duty in the absence of the Executive Director.