Business Office Manager

UnitedHealth Group•Fort Wayne, IN
•$19 - $28

About The Position

The Business Office Manager manages, coordinates, and directs the agency’s administrative support and non-clinical operations, ensuring duties are completed in a timely manner. The role also ensures that administrative support for the Executive Director and/or Clinical Director operates effectively and efficiently. This position oversees employee and contract-staff records, invoice processing, billing audits, and clerical staff and workflows. It requires healthcare or office-administration experience and computer proficiency, including Microsoft Office. The employer states that the role’s hourly pay ranges from $18.60 to $27.90, based on full-time employment and factors such as local labor markets, education, work experience, and certifications.

Requirements

  • At least one of the following: 3 or more years of healthcare experience, or 3 or more years of experience in an office administration role.
  • Computer proficiency, including the Microsoft Office suite.

Nice To Haves

  • Solid organizational, written communication, verbal communication, and time management skills.
  • Computer proficiency, including the Microsoft Office suite.
  • Ability to work independently.
  • Solid process and people leadership abilities.
  • Experience with payroll processes, supply management, and basic financial knowledge.

Responsibilities

  • Oversee and maintain contracts, binders, and HR and medical files for agency employees and contract staff in accordance with policy and applicable regulations.
  • Review, reconcile, and submit invoices to the Home Office in accordance with company policy; ensure timely payment, follow up on concerns, and maintain positive vendor relationships.
  • Perform or manage billing audits according to policy and follow up on corrections.
  • Manage clerical staff and non-clinical office workflows and processes, ensuring timely completion of clerical tasks.
  • Provide input into hiring, disciplinary, and separation decisions.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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