Business Office Manager

HallKeen Assisted Living Communities•Chicopee, MA

10h

About The Position

The Business Office Manager oversees business office functions at the community, including general accounting, accounts payable, accounts receivable, payroll, cash transactions, and on-site employment benefits administration. The role also administers employment processes in accordance with company policies and applicable federal, state, and local regulations, and supports month-end financial close activities and operational reporting in conjunction with the Executive Director. The position maintains resident, employee, and financial records; supports employees with benefit enrollment and plan changes; and may assist with tours, special projects, and supervision of assigned administrative staff. Weekend manager rotation is performed as needed, and schedules may vary to include weekends, evenings, and holidays.

Requirements

Associate degree in Accounting, Business, or a related field and two years of experience with business office functions, or an equivalent combination of education and experience.
Working knowledge of Generally Accepted Accounting Principles.
Working knowledge of federal and state employment law.
Ability to communicate information clearly and accurately, including under stressful or demanding conditions, with a positive and team-oriented approach.
Ability to perform budget analysis and variance reporting.
Proficiency in Microsoft Office.
Ability to use office machines, including a fax machine, multiple-line phone systems, copy machine, and calculator.
Must complete a criminal background check for unlicensed employees in compliance with state regulation.
Must provide medical certification from a licensed healthcare provider confirming freedom from communicable disease, including TB, at hire and annually thereafter.
Demonstrates responsibility and accuracy in handling work details.
Organizes office resources to support regulatory compliance and timely retrieval of files.
Adapts style and approach to achieve specific objectives.
Can define realistic goals, identify tasks and deliverables, allocate resources, and set priorities.
Builds processes and policies to promote efficiency and continuous improvement.
Committed to continuous improvement and high standards of accuracy and excellence.
Identifies, obtains, and effectively allocates resources needed to achieve goals.
Able to work varied schedules, including weekends, evenings, and holidays.
Demonstrated ability to maintain confidentiality.

Nice To Haves

Three to five years of experience in Business Office Management or Accounting.

Responsibilities

Prepare, enter, and maintain resident data after move-in, including demographic and status changes, and reconcile billing and move-in systems.
Prepare and maintain accounts receivable data, including monthly billing, billing adjustments, cash receipts, and timely monitoring of aging reports.
Prepare and maintain accounts payable data, including vendor setup, expense tracking, and timely expense processing.
Administer community employment functions in accordance with company policies and applicable federal, state, and local regulations.
Administer payroll, monitor and submit payroll information to the corporate office, and coordinate time-clock reporting within payroll deadlines.
Administer community-level employee benefit programs, educate employees about benefit plans, and assist with enrollment and plan changes.
Assist the Executive Director with month-end close, including accrual preparation and analysis of the general ledger and monthly financials.
Assist the Executive Director with operational and financial variance reports when needed.
Complete special projects, requests, and assignments as appropriate.
Maintain employee files in accordance with applicable policies and regulations, and maintain an orderly office.
Perform weekend manager rotation as needed.
Assist Sales and Marketing by conducting inquiry tours as needed.
May supervise an administrative assistant, receptionist, security guard, or other positions assigned by the Executive Director.
May perform other duties as assigned.