Business Office Manager
About The Position
The Business Office Manager oversees financial operations for a skilled nursing community, helping maintain financial health, compliance, and effective support for residents, families, and staff. The role includes managing private pay collections, Medicaid pending accounts receivable, and third-party claims; maintaining accurate and timely billing; reconciling resident trust funds; using position-related software; following HIPAA privacy standards; and maintaining business office policies. The manager also serves as a key resource to staff, residents, and families and contributes to Touchstone’s mission of improving lives and delivering a high-quality healthcare experience.
Responsibilities
- Oversee private pay collections, Medicaid pending accounts receivable, and third-party claims, with attention to accuracy and timeliness.
- Manage billing and claims, keeping on-hold unbilled claims below 0.25% of non-private revenue and ensuring claims are not aged more than 30 days.
- Reconcile resident trust funds by the fifth business day of each month and maintain compliance with zero deficiencies.
- Use position-related software, including PCC, Papersave, and SSI.
- Adhere to HIPAA privacy standards and maintain business office policies.
- Serve as a key resource for staff, residents, and families, supporting smooth financial operations and a supportive environment.
Benefits
- Paid time off accrues starting on Day 1.
- Medical, dental, and vision benefits.
- Tuition reimbursement.
- 401(k) matching.
- Paycheck advances.
- Touchstone Emergency Assistance Foundation Grants.
- Competitive compensation with bonus opportunities and a BOM incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
