MANAGER, BUSINESS OFFICE

FellowshipLife Inc•Manchester Township, NJ

23d

About The Position

FellowshipLIFE is a mission-driven organization serving older adults through Life Plan Communities in New Jersey. Pines Village is seeking an experienced, detail-driven Business Office Manager to lead financial and administrative operations in a healthcare services setting. This leadership role ensures accuracy in billing, resident account management, census reporting, and financial compliance. The position works collaboratively across departments and supports residents and families with financial matters.

Requirements

Associate’s degree in Accounting, Business Administration, or a related discipline preferred.
At least five years of experience in a Business Office Manager role or finance/administrative support role.
Familiarity with billing processes, receivables management, and financial systems.
Strong attention to detail and excellent analytical and communication skills.
Ability to manage multiple priorities and work independently in a deadline-driven environment.

Nice To Haves

Experience in a regulated, client-focused setting such as healthcare, residential services, or senior living environments.

Responsibilities

Oversee the resident billing cycle, including monthly invoicing, collections follow-up, and private pay, Medicare, and Medicaid accounts.
Monitor and reconcile daily cash receipts, manage ACH submissions, support wire transfers, and maintain accurate cash flow reporting.
Maintain and update resident financial data across systems, including entrance fees, level-of-care changes, and recurring charges.
Track and reconcile census activity related to move-ins, discharges, and service level transitions, ensuring reporting aligns with reimbursement requirements.
Serve as the primary financial contact for residents and families, communicating clearly and providing support with subsidies and public programs.
Coordinate internal compliance reviews and triple-check meetings to ensure accuracy in billing and Medicare submissions.
Prepare documentation for audits, regulatory filings, and budget planning in collaboration with senior leadership.
Manage vendor contracts, review accounts payable for accuracy, and ensure purchase order protocols are followed.
Work cross-functionally with HR on payroll coordination and assist with financial documentation for internal reporting and planning.