Business Office Manager
About The Position
As a Business Office Manager, you are responsible for the daily coordination of census, billing, and resident funds. Your work will ensure regulatory compliance and that resources are optimized to provide the best care for residents. The role includes collecting accounts receivable, supporting responsible parties with medical-pending applications, accurately reporting billing and cash collection activity, maintaining resident fund ledgers, and completing month-end reconciliations. The position is based at Eastside, 516 Mount Hope Avenue, Bangor, Maine. Eastside is an affiliate of National Health Care Associates, a family-run organization that has operated since 1984. Its centers provide short-term rehabilitation, skilled nursing, and post-hospital care in a Great Place to Work Certified environment.
Requirements
- 3–5 years of billing and collections experience in long-term care, including management or supervisory responsibilities.
- Thorough knowledge of Medicare, Medicaid, Pending, Applied Income, and Managed Care reimbursement regulations.
- Ability to manage multiple priorities in a fast-paced, multidisciplinary team environment.
- Excellent team-building, leadership, and communication skills.
- Deadline-driven and detail-oriented.
- Proficiency with office software, including Excel, Word, and Outlook, and billing/eligibility software solutions such as Point Click Care, Inovalon, and RFMS.
Responsibilities
- Efficiently maximize collection of accounts receivable.
- Assist responsible parties with medical-pending applications and track them through approval.
- Accurately report billing and cash collection activity.
- Ensure full compliance of resident fund ledgers.
- Perform month-end reconciliation of census, revenue, and accounts receivable.
Benefits
- Competitive compensation and benefits package
- Comprehensive training and mentorship
- Opportunities for professional growth and development
- Supportive and collaborative work environment
- The chance to make a meaningful difference in the lives of residents
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
