Business Office Manager
About The Position
The Business Office Manager is responsible for the accurate and timely completion of resident billing, census, payroll, time and attendance, and accounts payable. The role works in coordination with the Executive Director to monitor key workflow indicators and developments related to business office operations and quality of services. The position also provides general human resources support to the community and its associates, supports the candidate lifecycle, and manages associate support for HR and recruiting systems. The Business Office Manager maintains accurate records and documentation for state compliance and performs other duties as assigned.
Requirements
- High School Diploma or GED.
- At least 3 years of business office, finance, or accounting experience.
- Keen attention to detail.
- Exceptional written and oral communication skills.
Nice To Haves
- Associate’s degree in finance or accounting.
Responsibilities
- Handle resident billing, including generating charges, reconciling accounts, tracking census days, and making account adjustments as needed.
- Lead bill collection, including making calls, preparing letters, and preparing accounts for collection write-off.
- Receive electronic vendor billing, process it, and distribute it as needed.
- Post ancillary charges, update cash logs, and prepare monthly balance statements.
- Provide monthly balance reports to departments and help managers understand general ledger account reports.
- Review accounts receivable aging reports monthly to identify and resolve problem accounts.
- Facilitate the Gift of Care program with residents and complete related documentation.
- Assist with Medicaid deposits and withdrawals, if applicable.
- Provide general human resources support and resources for the community and its associates.
- Maintain accurate records, documentation, and reports for state compliance.
- Support the candidate lifecycle by sourcing, screening, interviewing, onboarding, training, and coaching candidates and associates, and ensuring associate reviews are provided.
- Manage and provide associate support for the Human Resources Information System (HRIS), Applicant Tracking System (ATS), and other HR systems.
- Comply with all policies and procedures, including updates.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
