Business Office Manager

Oxford Management Group•McKinney, TX

21d

About The Position

The Business Office Manager manages the day-to-day business functions of the community and assists with coordinating internal marketing functions. The role supports business administration, accounts receivable and payable, people services, and internal business development. It also contributes to a welcoming, homelike environment for residents and team members.

Requirements

High school diploma or GED.
Three years of experience managing an administrative or clerical function for a business, or providing high-level executive support.
Strong proficiency with business software, including MS Office and the company-designated CRM system.
Ability to travel using a personal vehicle, including at night.
Ability to occasionally lift up to 50 pounds.
Ability to work a flexible schedule, including some early mornings for meeting setup.
Ability to work occasionally in outside environmental conditions and frequently in inside conditions, with protection from weather conditions but not necessarily from temperature change.

Nice To Haves

Bachelor’s degree in Business Administration or a relevant discipline.
Prior experience managing office equipment and supplies for a large business division or corporate office.
Prior accounting experience, specifically accounts payable/accounts receivable and budget reconciliation.

Responsibilities

Greet community guests positively and provide exceptional customer service.
Maintain timely and accurate accounts receivable and accounts payable records, including preparing and sending invoices with accurate recurring rent and level-of-care charges.
Collect and record payments in the electronic recordkeeping system and track and manage aging accounts.
Process invoices, bills, and receipts.
Maintain and reconcile the petty cash account, including expense reimbursements and required documentation and data entry.
Perform additional administrative and clerical duties as assigned by the Executive Director.
Assist with long-term care insurance billing.
Assist with ordering supplies for departments and/or residents as needed.
Enter information for new and existing team members into the human resource information system.
Liaise with the home office regarding internal communication and personnel document submission or upload.
Assist department managers with tracking staff hours in the time and attendance system.
Assist in planning and executing resident, family, and community events.
Provide tours for unscheduled visitors and follow up on lead calls as requested by the Executive Director and/or Community Sales Director.
Provide backup assistance with dining service and life engagement as needed.
Demonstrate humility, a positive attitude, initiative, and emotional intelligence in service of the community, team members, and residents.