Business Office Manager - Franklin Surgery Center

SCA Health•Bernardsville, NJ

About The Position

The Business Office Manager provides operational support to Franklin Surgery Center by overseeing business office functions, including Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, and month-end reporting. The role coordinates the business office team and ensures administrative and accounting procedures are performed accurately and on time. As a working manager, the Business Office Manager provides backup coverage for business office teammates and directly supervises non-medical personnel. The position works closely with the Clinical Director and Administrator to support efficient facility operations and promote utilization of the Surgery Center. Responsibilities also include payroll, payer contract implementation, vendor and facilities coordination, and other administrative duties as needed.

Requirements

Associate degree required; alternatively, a high school diploma/GED with equivalent work experience. A bachelor’s degree is preferred.
Five years of experience in a medically related environment required.
Experience supervising non-medical teammates required.
Knowledge of medical terminology required.
Understanding of insurance processes, including verification, required.
Computer experience, including Excel, Word, medical billing software, and applications.
Good communication skills and phone etiquette.
Experience with patient admissions, scheduling, and medical office operations desired.

Nice To Haves

Bachelor’s degree preferred.
Surgery center experience is a plus.
Experience with SharePoint and SurveyMonkey preferred, but not required.
Experience with patient admissions, scheduling, and medical office operations desired.

Responsibilities

Coordinate the Business Office team and functions to ensure smooth, efficient operations.
Directly supervise non-medical personnel, including orientation, ongoing coaching, and annual evaluations.
Oversee human resource procedures.
Provide backup coverage for business office teammates as a working manager.
Ensure administrative and accounting procedures are completed accurately and on time, and monitor reports.
Manage office supplies and equipment and serve as the main contact for building maintenance matters.
Liaise with billing, building maintenance, and housekeeping companies, including evaluating and negotiating contracts.
Complete payroll accurately and on time and forward it to corporate for processing.
Work with the Clinical Director to improve the efficiency of overall operations and report activities to the Administrator.
Work with the Administrator to promote utilization of the Surgery Center.
Ensure accurate interpretation and implementation of third-party payer contract terms.
Answer the telephone as needed.
Demonstrate annual competency in job tasks and equipment operation.
Perform other administrative and miscellaneous duties as needed.
Provide business office support across Human Resources, Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Clinical Logs, and month-end reporting.