Business Office Manager - Atrius Health Ambulatory Surgery Center

SCA Health•Waltham, MA

21h

About The Position

The Business Office Manager provides operational support to the Atrius Health Ambulatory Surgery Center by overseeing business office functions, including human resources, medical records, credentialing, admissions and intake, accounts payable, billing, collections, clinical logs, and month-end reporting. The role coordinates the business office team and functions, supervises non-medical personnel, and serves as the working manager and backup for business office teammates. The manager ensures administrative, accounting, payroll, and contract-related processes are completed accurately and on time, and works closely with the Clinical Director and Administrator to support efficient operations and surgery center utilization. The position also handles office equipment and supplies, vendor relationships, telephone coverage, and other administrative duties as needed.

Requirements

Associate degree required; alternatively, a high school diploma/GED with equivalent work experience is accepted.
Five years of experience in a medically related environment required.
Experience supervising non-medical teammates required.
Knowledge of medical terminology required.
Understanding of insurance processes, including verification, required.
Computer experience with Excel, Word, medical billing software, and applications.
Good communication skills and phone etiquette.

Nice To Haves

Bachelor’s degree preferred.
Surgery center experience is a plus.
Experience with patient admissions, scheduling, and medical office operations desired.
Experience with SharePoint and SurveyMonkey preferred but not required.

Responsibilities

Coordinate the Business Office team and functions to ensure operations run smoothly and efficiently.
Directly supervise non-medical personnel, including orientation, ongoing coaching, and annual evaluations.
Manage human resource procedures.
Serve as the working manager and backup to all business office teammates.
Ensure administrative and accounting procedures are carried out accurately and on time, and monitor reports.
Manage office supplies and equipment and serve as the main contact for building maintenance items.
Liaise with the billing company, building maintenance company, and housekeeping company, including evaluating and negotiating contracts.
Complete payroll accurately and on time and forward it to corporate for processing.
Work with the Clinical Director to promote efficient overall operations and report activities to the Administrator.
Work with the Administrator to promote utilization of the Surgery Center.
Ensure accurate interpretation and implementation of contracts with third-party payers.
Answer the telephone as needed.
Demonstrate annual competency in job tasks and operation of equipment.
Perform other administrative duties as needed.