Business Office Manager (Surgical Services)

Bridgeview Eye Partners • Kokomo, IN

10d • $40,000 - $44,000 • Onsite

About The Position

The Business Office Manager supervises Patient Services staff within the surgical department of the practice. The role requires a strong leader who can lead, develop, and motivate staff to support efficient operations and high-quality patient care. The position is located at 1601 W Lincoln Rd, Kokomo, IN 46902.

The manager develops staff, coordinates scheduling and patient flow, verifies insurance and financial data, helps maintain medication and supply inventory, evaluates performance, and provides training and operational support. The role also includes maintaining a safe, clean, organized, and welcoming environment and performing other duties as assigned by the office manager and doctor(s).

Staff are expected to meet training expectations during the initial 90-day orientation period. Ophthalmic certification is encouraged, and eligible employees may receive assistance through the Employee Career Development Program.

Requirements

• High school graduate or equivalent.
• Excellent interpersonal, written, and verbal communication skills.
• Decisive leadership and above-average judgment.
• Detail-oriented, self-starter with strong organizational skills.
• Ability to effectively manage multiple simultaneous tasks.
• Ability to lead and motivate staff and promote a team environment.
• Ability to build and maintain good rapport with doctors, staff, and patients, and handle situations with confidence, tact, and resourcefulness.
• Proactive and adaptable, with the ability to work under pressure, accomplish projects, and meet deadlines in a fast-paced environment.
• Meet training expectations within the initial 90-day orientation period.

Nice To Haves

• Previous experience in ophthalmology.
• Previous supervisory experience.
• Previous experience in medical coding or billing.
• Ophthalmic-field certification is encouraged.

Responsibilities

• Develop and guide staff to ensure consistent performance and improve efficiencies.
• Coordinate patient scheduling and monitor patient flow throughout the office to ensure timely patient services.
• Verify the accuracy of patient insurance data entry, charge entry, and payment balances on a daily and monthly basis.
• Help maintain inventory of medications and supplies so the office is appropriately stocked.
• Evaluate staff performance and provide additional training as necessary.
• Assist staff with their essential responsibilities as necessary.
• Provide a safe, clean, organized, and inviting environment for patients and staff.
• Perform other duties and assume responsibilities as determined by the office manager and doctor(s).

Benefits

• Annual salary of $40,000–$44,000.
• 6.5 paid holidays per year plus 2 floating holidays.
• Approximately 10 days of PTO within the first year.
• Health, dental, and vision benefits.
• 401(k).
• Growth and wage increases through a company-paid certification program.
• Assistance for eligible employees through the Employee Career Development Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED