Business Office Manager/ Accounts Receivable

Eagle Gate College • Boise, ID

6d

About The Position

The Business Office Manager oversees day-to-day Business Office activities and campus-based financial operations involving student accounts, collections, and inventory. The role focuses on reducing aged receivables and preventing bad debt through effective collections, accurate reporting, timely account reconciliation, and compliance with institutional financial requirements. The manager also serves as the primary contact for students with billing inquiries, supports financial literacy, and maintains accurate records and audit readiness.

Requirements

• 4–5 years of experience in student accounts, billing, collections, or accounts receivable.
• BA/BS degree in Business, Accounting, or Finance (required).
• Demonstrated knowledge of student finance systems, billing practices, and collection strategies.
• Proficiency in Excel and SIS/ERP systems.

Nice To Haves

• Experience with systems such as Anthology and Tuition Options.

Responsibilities

• Lead campus-based efforts to collect and resolve past-due student account balances, coordinating with students, staff, and third-party partners.
• Monitor accounts receivable aging reports weekly, identify at-risk or chronically delinquent accounts, and implement recovery strategies.
• Track collections performance, recovery rates, and bad debt impact, and provide monthly reports to senior leadership.
• Ensure student collection activities are completed by required institutional deadlines.
• Ensure billing, payment arrangements, and collections comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.
• Reconcile aged receivables, ensuring past-due accounts are reviewed, documented, and escalated as needed.
• Collaborate with the Financial Aid Office as needed to ensure receivables integrity in Nexus.
• Initiate third-party collections on aged accounts according to institutional policies and procedures.
• Order, distribute, and track books, supplies, and instructional inventory; maintain records for campus audit readiness.
• Serve as the primary student contact for billing-related inquiries.
• Oversee campus cash and check handling, including daily reconciliation, secure storage, logbook entries, and timely deposits.
• Ensure compliance with student-facing cash receipt verification, remote check deposit (RCD), and documentation submission protocols.
• Maintain documentation and data accuracy in the student information system (SIS).
• Support financial literacy initiatives and guide students in managing their financial obligations.
• Complete assigned financial reporting, audits, and ad hoc projects.

Benefits

• Medical, dental, and vision coverage starting the first of the month following 30 days of employment.
• Two weeks of starting vacation per year, increasing based on years of service.
• 12 paid holidays and 2 floating holidays.
• 401(k) with company match.
• Company-paid life insurance at 1x annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and forgiveness for the employee and family, up to 100% depending on program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager