ACCOUNTS RECEIVABLE MANAGER

SUPERIOR VAN & MOBILITY LLC•Jeffersontown, KY

About The Position

Superior Van & Mobility is seeking an experienced, motivated Accounts Receivable Manager to oversee and actively manage accounts receivable and collections across its 18 locations. Reporting to the Controller, this hands-on role works with branch teams, accounting personnel, government agencies, and third-party funding sources to resolve outstanding balances, improve cash collections, and maintain accurate financial records. The role also provides regular support to the accounts payable team as part of the normal work schedule. The Accounts Receivable Manager leads collection activity, researches payment issues, maintains payer relationships, and partners with branch Office Administrators to obtain authorizations and supporting documentation. The role analyzes receivables and cash-flow trends, prepares reports, supports reconciliations and month-end close, and strengthens consistent billing, collection, and documentation procedures across locations. The position contributes to Superior Van & Mobility’s mission of helping people facing mobility challenges regain independence and improve their quality of life. The accounting team supports the organization’s financial stability and its ability to serve customers who may rely on Veterans Affairs, vocational rehabilitation programs, or other funding sources.

Requirements

At least 3 years of progressive accounts receivable, collections, accounting, or related experience.
Demonstrated experience actively collecting past-due accounts and resolving complex payment issues.
Strong understanding of accounts receivable aging, account reconciliations, collections, and basic accounting principles.
Experience using ERP or accounting software.
Strong Microsoft Excel skills and proficiency with Outlook and other Microsoft Office applications.
Ability to learn and navigate multiple governmental, customer, and vendor payment portals.
Excellent research, analytical, and problem-solving abilities.
Strong organizational and time-management skills, including the ability to manage multiple priorities and deadlines.
Excellent written, verbal, and interpersonal communication skills.
Ability to work independently, take initiative, and collaborate effectively across departments.
Professional, persistent, and service-oriented approach to resolving outstanding accounts.

Nice To Haves

Associate's or bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant experience.
Five or more years of accounts receivable, collections, or related accounting experience.
Experience working with VA organizations, vocational rehabilitation programs, government agencies, or other third-party funding sources.
Experience managing documentation-intensive billing and collection processes.
Hands-on experience with accounts payable invoice processing, vendor reconciliations, and payment preparation.
Experience with Sage Intacct or similar accounting systems.
Experience supporting accounting operations across multiple business locations.
Demonstrated success improving collection procedures, reducing aged receivables, and resolving recurring payment delays.

Responsibilities

Manage daily accounts receivable and collection activities across corporate and branch locations.
Review outstanding receivables and prioritize collection efforts based on aging, dollar amount, payer type, and payment status.
Communicate with customers, Veterans Affairs offices and facilities, vocational rehabilitation agencies, and other third-party funding sources to resolve outstanding invoices and payment delays.
Build and maintain productive relationships with payer contacts and provide professional, consistent follow-up.
Partner with branch Office Administrators to obtain required authorizations, purchase orders, delivery records, and supporting documentation.
Research and resolve unpaid, partially paid, rejected, or disputed invoices.
Reconcile customer accounts and investigate payment discrepancies, unapplied payments, credits, and outstanding balances.
Maintain accurate records of collections, payment commitments, correspondence, and follow-up activities.
Escalate significant collection concerns and unresolved issues appropriately.
Develop consistent collection procedures and identify ways to reduce recurring payment delays.
Prepare accounts receivable aging and collection reports for the Controller.
Monitor past-due balances, expected payments, disputed invoices, and accounts needing additional attention.
Analyze collection trends across locations and payer groups and track measures such as aged receivables, collections, and days outstanding.
Support month-end reconciliations and financial closing activities.
Identify collection risks and recommend practical solutions to improve cash flow.
Provide regular hands-on support to the accounts payable team.
Review, code, and process vendor invoices, ensuring accuracy and appropriate approvals.
Match invoices to purchase orders and receiving documentation when applicable.
Reconcile vendor statements and resolve invoice, credit, and payment discrepancies.
Respond professionally to vendor inquiries about payment status and account balances.
Assist with check processing, ACH payments, and other approved payment methods.
Provide backup support during staff absences, high-volume periods, and other business needs.
Assist with accounts payable reconciliations, month-end accounting, and related financial projects.
Collaborate with Office Administrators, General Managers, accounting personnel, and outside agencies to improve billing and collection processes.
Identify causes of delayed payments and develop solutions to improve accuracy and efficiency.
Help establish consistent documentation and follow-up procedures across all locations.
Maintain organized financial records and protect confidential customer, vendor, and company information.
Use accounting software, Microsoft Excel, and electronic payment portals to support efficient operations.
Promote accountability, teamwork, and continuous improvement throughout the organization.