Accounts Receivable Manager

SBM Offshore•Sacramento, CA

1d•$109,937 - $120,507

About The Position

The Accounts Receivable Manager supports the Director of Revenue Cycle in the day-to-day management of Accounts Receivable operations. The position works closely with the Billing Manager, Collections Manager, and Cash Applications team to achieve departmental goals, follow processes, and manage customer accounts accurately and efficiently. It serves as a leadership resource for the AR team and assists with escalations, reporting, training, and operational oversight. The manager provides day-to-day leadership and oversight of the Revenue Cycle team across Billing, Collections, and Cash Applications, and serves as the primary backup to department management, assuming operational leadership responsibilities when the Director is absent. The role also carries out management responsibilities under organizational policies and applicable laws, including hiring, directing work, evaluating performance, and ensuring employees are properly trained. The work regularly requires sitting, frequently requires walking and using hands to finger, handle, or feel, and occasionally requires standing. The work environment is usually quiet. The stated compensation is $109,937-$120,507 per year.

Requirements

At least five years of progressive Revenue Cycle management experience in Billing, Collections, and Cash Applications.
At least two years of direct people management experience, with demonstrated success leading teams, developing employees, and driving performance results.
Strong knowledge of Revenue Cycle operations, including Billing, Collections, Cash Applications, Accounts Receivable management, and dispute resolution.
Leadership and management ability to coach, develop, motivate, and hold team members accountable.
Ability to build positive working relationships and foster a collaborative, team-oriented culture aligned with department values.
Strong communication and interpersonal skills for working effectively with employees, management, customers, and cross-functional partners.
Ability to prioritize competing responsibilities, manage deadlines, and make sound operational decisions.
Strong analytical and problem-solving skills, including the ability to identify risks and implement effective solutions.
Proficiency in Microsoft Office applications, particularly Excel, and experience with ERP and Accounts Receivable systems.
Ability to support the Director of Revenue Cycle with operational leadership and business continuity in the Director's absence.
Strong leadership presence, emotional intelligence, and a management style that complements and supports the existing team structure and culture.
Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements; a valid driver's license may be required based on business needs.

Nice To Haves

Bachelor’s degree in business, Accounting, Finance, or a related field is preferred.

Responsibilities

Assist the Director of Revenue Cycle with daily oversight and management of Accounts Receivable operations.
Provide leadership and support to the Billing Manager, Collections Manager, and AR team to help achieve departmental objectives.
Monitor billing, collections, and cash application activities for accuracy, timeliness, and compliance with company procedures.
Escalate and address complex customer account issues, payment disputes, billing discrepancies, and collection challenges.
Review AR aging, collection performance, and unbilled revenue trends; identify risks and recommend corrective actions.
Support payment research, unapplied cash resolution, and reconciliation activities by maintaining a functional understanding of cash application processes.
Assist with employee coaching, training, performance management, and development.
Ensure adherence to departmental SOPs, internal controls, and revenue cycle processes, and identify opportunities for operational improvement.
Act as a backup resource for departmental leadership and maintain knowledge across Billing, Collections, and Cash Applications to support business continuity.
Provide day-to-day leadership and oversight of the Revenue Cycle team, including Billing, Collections, and Cash Applications.
Serve as the primary backup to department management and assume operational leadership responsibilities in the Director's absence.
Carry out management responsibilities, including interviewing, hiring, planning, assigning and directing work; conducting performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems; and ensuring employees are trained on tasks and safety requirements.
Perform other duties as assigned.