Business Office Manager

Phoenix Senior Living•Springfield, MO

About The Position

The Business Office Manager supports community operations by maintaining office systems and administrative staff. The role is responsible for associate recognition and engagement, performance management and evaluations, and financial management and business processes, including payroll and human resources administration, monitoring processes and systems, financial systems close and management, key controls, and quality assurance knowledge. The Business Office Manager reports directly to the Executive Director. The position maintains office services and efficiency, manages administrative staff and office policies, and helps achieve financial objectives by implementing the budget, analyzing variances, and initiating corrective actions.

Requirements

  • One year of related experience.
  • Skills in supply management, informing others, tracking and analyzing budget expenses, delegation, staffing, and managing processes.
  • Ability to multitask.
  • Skills in supervision, developing standards, promoting process improvement, inventory control, and reporting.
  • Ability to meet the stated physical requirements, including occasional lifting and carrying, repetitive hand use, and occasional bending, squatting, kneeling, climbing, and reaching.

Nice To Haves

  • Associate or bachelor's degree preferred.

Responsibilities

  • Organize office operations and procedures, including payroll, correspondence, filing systems, supply requisitions, and clerical functions.
  • Define procedures for retaining, protecting, retrieving, transferring, and disposing of records.
  • Plan and implement office systems and layouts, and manage equipment procurement.
  • Establish office policies, standards, and procedures; measure results and make necessary adjustments.
  • Schedule and assign employees, and follow up on work results.
  • Manage recruitment, selection, orientation, and training of associates.
  • Coach, counsel, discipline, and evaluate administrative staff, and plan and monitor their performance.
  • Maintain professional and technical knowledge through educational workshops, professional publications, and professional networks.
  • Implement the set budget, analyze variances, and initiate corrective actions.
  • Contribute to the team by accomplishing related results as needed.
  • Support associate recognition and engagement, performance management and evaluations, and financial and business processes related to payroll, human resources, financial systems, key controls, and quality assurance.
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