Business Office Manager

Elderwood • Burlington, VT

1d • $60,840 - $79,092

About The Position

Elderwood at Burlington is seeking a detail-oriented Business Office Manager to oversee the facility’s daily financial and administrative business office operations. The position manages accounts receivable, billing and collections, financial records, and reimbursement from Medicare, Medicaid, private pay, and third-party insurance sources. The manager also supervises business office support staff and works with facility leadership, residents, families, and external agencies. The role supports the facility’s financial operations while helping maintain accurate, accountable, and compassionate service.

Requirements

• At least 5 years of billing, accounts receivable, or business office experience.
• At least 1 year of supervisory experience.
• Working knowledge of Medicare Part A and B, Medicaid, and third-party insurance billing.
• Experience with collections and accounts receivable management.
• Knowledge of Medicaid eligibility requirements and application processes, including documentation and follow-up.
• High school diploma or equivalent.
• Proficiency in Microsoft Excel and general computer applications.
• Strong organizational skills, attention to detail, and problem-solving abilities.
• Excellent communication and customer service skills.

Nice To Haves

• Business training in bookkeeping and office administration.
• Associate degree.
• Long-term care, skilled nursing, assisted living, or other healthcare business office experience.

Responsibilities

• Oversee accounts receivable, including private pay billing, collections, and follow-up on outstanding accounts.
• Coordinate Medicare, Medicaid, and third-party insurance billing to support timely and accurate reimbursement.
• Assist residents and responsible parties with Medicaid applications, eligibility requirements, and required documentation.
• Monitor accounts receivable aging, collection activity, and monthly financial reporting.
• Reconcile resident accounts, census records, deposits, and month-end financial transactions.
• Manage resident funds, facility petty cash, and related financial records.
• Oversee financial paperwork and documentation for admissions, readmissions, and discharges.
• Verify insurance coverage and communicate financial responsibilities and coverage changes to residents and families.
• Provide leadership, supervision, and guidance to Business Office support staff.
• Maintain compliance with company policies, financial procedures, and HIPAA requirements.

Benefits

• Competitive annual salary of $60,840–$79,092.
• Gas allowance benefit for eligible full-time and part-time team members.
• Weekly pay.
• Tuition assistance.
• Ferry reimbursement.
• Employee referral bonuses.
• 401(k) with employer match.
• Health benefits, including medical, dental, and vision.
• Opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED