Business Office Manager

Lifepoint Health•Green Bay, WI

About The Position

The Business Office Manager oversees the revenue cycle, including gross charges, patient insurance, collections, and adjustments. The role also monitors operational efficiencies and handles month-end close duties. The manager works to maximize payments and reimbursements, mitigate revenue-cycle risks, provide required information to insurers, verify patient billable charges, and support audits and other projects.

Requirements

  • Associate or bachelor’s degree in Business preferred, or equivalent experience.
  • Accounts receivable and general accounting experience.
  • Ability to deal professionally with patients, physicians, visitors, and the general public.
  • High degree of analytical ability and strategic thinking.

Nice To Haves

  • Associate or bachelor’s degree in Business.

Responsibilities

  • Maximize collection of payments and reimbursements for medical services from patients, insurance carriers, and other sources.
  • Identify, communicate, and establish processes to mitigate risks to the revenue-cycle process.
  • Use web-based tools and other resources to provide insurance companies with required information.
  • Use multiple information systems to select the correct patient account and review and verify billable charges.
  • Participate in and assist with audits to capture lost charges and determine billing accuracy as needed.
  • Complete other projects and tasks as requested.
  • Monitor operational efficiencies and perform month-end close duties.

Benefits

  • Health benefits (medical, dental, and vision) for full-time employees.
  • 401(k) benefits for full-time employees.
  • Competitive paid time off.
  • Employee Assistance Program providing mental, physical, and financial wellness assistance.
  • Tuition reimbursement or assistance for qualified applicants.
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