Business Office Manager

Senior Lifestyle•Chicago Heights, IL

About The Position

The Business Office Manager oversees Accounting and Human Resources functions and handles recruitment, retention, new-hire orientation, benefits administration, payroll, and general accounting duties. The position reports to the Executive Director and may supervise other staff positions. The role maintains resident, business office, and employee files; supports resident billing and collections; processes lease renewals, deposits, rent, payroll, accounts payable, petty cash, and workers’ compensation claims; and maintains confidentiality of business, financial, employee, and resident information. The Business Office Manager is also expected to understand the safety and disaster plan, participate in the Manager on Duty program, attend community events and required training and meetings, help maintain a safe working environment, and follow company policies and procedures. Other duties may be assigned.

Requirements

Strong attention to detail and organizational skills.

Nice To Haves

Prior experience in Human Resources or Accounting.
College degree.
Experience working in senior housing or long-term care.
English fluency.

Responsibilities

Maintain basic knowledge of computer software and internet applications.
Maintain resident, business office, and employee files.
Conduct new-hire orientation and administer benefits as part of the Human Resources function.
Assist with resident billing issues and maintain the ancillary charge worksheet weekly.
Ensure move-in deposits and rents are deposited in a timely manner.
Send monthly delinquent notices and follow collection guidelines.
Process resident lease renewal letters.
Ensure payroll is accurately prepared and reported to the corporate office by the designated time.
Ensure accounts payable procedures are processed timely and accurately.
Keep proprietary, financial, and resident information confidential.
Monitor and record petty cash disbursements and reconcile petty cash to replenish it.
Process and file workers’ compensation claims.
Understand the safety and disaster plan.
Participate in the Manager on Duty program.
Attend community events.
Attend required training, in-service sessions, and staff meetings.
Help maintain a safe working environment by preventing accidents, preserving equipment, and following safe work practices.
Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
Adhere to Senior Lifestyle Corporation policies and procedures.
Perform other duties as assigned.