Business Office Manager

Rivergate Health Care Center•Riverview, MI

19d

About The Position

The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with applicable laws, regulations, and Life Care standards. The role plans, organizes, develops, implements, and interprets business office programs, goals, objectives, policies, procedures, and governing requirements for a post acute care facility. The manager oversees bookkeeping and patient accounts, maintains and reconciles the facility checkbook, manages business office staff, and operates within budget. The position also supports patient safety and evacuation, provides customer service, and works productively with an interdisciplinary team.

Requirements

At least an associate’s degree or equivalent experience.
Knowledge of practices, procedures, laws, regulations, and guidelines governing functions in a post acute care facility.
Ability to make independent decisions when circumstances warrant.
Ability to perform proficiently in competency areas including patient rights, safety, and sanitation.
Ability to maintain confidentiality and follow company policies, including harassment and compliance procedures.
Ability to adhere to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training.
Ability to read, write, speak, and understand English.
Ability to perform the stated physical activities during working hours.

Nice To Haves

Two years of office management experience preferred.
One year of experience in post acute care or another geriatric-related field preferred.

Responsibilities

Plan, organize, develop, implement, and interpret business office programs, goals, objectives, policies, procedures, laws, regulations, and guidelines.
Make independent decisions when circumstances warrant.
Maintain professional working relationships with associates, vendors, and others while protecting confidential information and following company policies and compliance procedures.
Manage bookkeeping functions, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and evaluating and referring delinquent accounts to collection agencies when appropriate.
Maintain the facility checkbook and reconcile it regularly.
Manage and oversee patient accounts.
Recruit, select, hire, train, evaluate, counsel, and supervise business office staff.
Manage operations within budget.
Provide excellent customer service and maintain a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain dependable, regular attendance; use reasoning skills and good judgment; and communicate and function productively on an interdisciplinary team.
Read, write, speak, and understand English.
Meet physical demands that include sitting, standing, bending, lifting, pushing, pulling, stooping, walking, reaching, and moving intermittently during working hours.