Skilled Nursing Facility Business Office Manager / HR

Atrium Centers•Marshall, MI

3d•Onsite

About The Position

The Business Office Manager / HR leads and oversees financial and administrative operations of the Business Office in a skilled nursing facility, ensuring accuracy, timeliness, and compliance. The role supports residents, families, and facility operations through financial management and regulatory compliance, and collaborates with HR/BOA on onboarding and employee files. The position is based at Marshall Nursing & Rehabilitation Community in Marshall, Michigan.

Requirements

High school diploma or GED required.
Minimum 3 years of bookkeeping or Business Office experience.
Proficiency in Microsoft Office.
Strong understanding of policies, procedures, and regulatory requirements.
Excellent written and verbal communication skills.
Highly organized, with strong attention to detail and follow-through.
Dependable, solution-focused, and able to work independently.

Nice To Haves

Long-term care or skilled nursing Business Office experience strongly preferred.
Accounts Receivable and Accounts Payable experience preferred.

Responsibilities

Manage daily Business Office operations in a long-term care setting.
Oversee Accounts Receivable, Accounts Payable, billing, and Resident Trust Accounts.
Process bi-weekly payroll accurately and on time.
Maintain census records, resolve discrepancies, and submit required reports.
Ensure accurate documentation and billing for Medicare, Medicaid, and third-party payors.
Follow up on past-due accounts with proper supporting documentation.
Communicate with residents, responsible parties, insurance companies, and agencies.
Assist with onboarding and maintain employee files in collaboration with HR/BOA.
Manage budgets, office supplies, and financial documentation.
Ensure compliance with federal, state, and company policies and procedures.