Business Office Coordinator

Sonida Senior Living•White Bear Lake, MN

About The Position

The Business Office Coordinator supports business office functions at The Lodge at White Bear, primarily focusing on payroll tasks. The role serves as a resource for residents and families with questions about services and billing and helps resolve concerns. It also supports employees with benefits and orientation and may assist with recruiting and interviewing.

Requirements

  • High school diploma required.
  • One year of experience with business office functions, or an equivalent combination of education and experience.
  • One to two years of experience working in an office setting.

Nice To Haves

  • Associate degree in accounting, finance, or a related field preferred.

Responsibilities

  • Support business office functions, including payroll tasks.
  • Assist with implementation of company policies and procedures and help coordinate benefit enrollment, orientation, general HR responsibilities, and compliance.
  • Help ensure compliance with applicable laws, rules, and regulations, including HIPAA, state regulations, OSHA, and infection control protocols.
  • Ensure admissions forms, contracts, and related documents are completed accurately.
  • Track required training, certifications, and licensure, and maintain records required by licensing agencies.
  • When applicable, understand the financial terms of Medicaid waivers or other government payer programs in which the company participates.
  • Respond to staff, resident, and family complaints or concerns; apply company policies and procedures; and assist with lease signings.
  • Handle resident and family inquiries related to services and billing and help resolve concerns.
  • Support employees with benefits and orientation, and provide recruiting and interviewing assistance as needed.

Benefits

  • Competitive wage/salary
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • 401(k) with discretionary company match based on company performance
  • Flexible scheduling
  • Company support for educational and learning opportunities
  • Paid referral programs for team member and resident referrals
  • Employee Assistance Program
  • Dependent care and flexible spending accounts
  • PTO available from day one
  • Paid training
  • Access to advanced technology that supports resident care and work processes
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