Business Office Assistant

Elderwood•Hornell, NY

13d

About The Position

Elderwood at Hornell is seeking a full-time Business Office Assistant, working 8 a.m. to 4 p.m. The role supports the Business Office Coordinator and the daily operations of the business office by establishing and maintaining resident accounts, billing and collecting private-pay accounts, and processing daily transactions such as petty cash and accounts receivable. The assistant also processes physician and pharmacy billing, assesses the status of Medicaid applications, answers phones, and prepares and maintains departmental correspondence and reports. The position regularly involves interaction with residents, coworkers, visitors, and supervisors. The employee must be able to read, write, speak, and understand English at an intermediate or more advanced level to support a safe work environment and effective communication.

Requirements

At least one year of previous accounts receivable experience.
Working knowledge of Medicare A and B, Medicaid, and third-party insurance.
High school diploma with business training, including typing and bookkeeping.
Ability to read, write, speak, and understand English at an intermediate or more advanced level.

Nice To Haves

Proficiency in Excel is a plus.
Experience in a long-term care setting is highly preferred.
Experience in a healthcare business-office setting, with working knowledge of third-party payers, census, private-pay collections, and the Medicaid application process.

Responsibilities

Enter new admissions.
Attend morning report.
Update admission records when contact information changes.
Prepare cut letters.
Attend the weekly rehabilitation meeting.
Manage RFMS, review resident banking statements, and reconcile RFMS.
Enter ancillary charges for month-end.
Complete insurance verification forms for Part B.
File and scan documents.
Run recurring transaction reports before room-and-board statements and before the end of the month, and apply tax receipt assessments to accounts where they have been missed.
Handle facility banking.
Replenish resident cash boxes and the petty cash box.
Meet with residents and families to complete short-term admission paperwork.
Count cash boxes weekly with the Business Office Coordinator.
Open and sort business office mail.
Support the Business Office Coordinator with special projects and overflow work.
Scan room-and-board checks and resident trust checks.
Establish and maintain resident accounts; bill and collect private-pay accounts; and process daily transactions, including petty cash and accounts receivable.
Process physician and pharmacy billing and assess the status of Medicaid applications.
Answer phones and prepare and maintain departmental correspondence and reports.