Business Office Assistant - Pharmacy

Bassett Healthcare Network•Village of Cooperstown, NY

82d•Onsite

About The Position

The best thing about this role: Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Requirements

2 year / Associate Degree, required
Minimum 3 years pharmacy billing or retail experience, required
Accountability
Accuracy
Communication
Computer Skills
Customer Service
Maintain Confidentiality
Maintain Files
Reading/Writing/Comprehension
Reliability

Nice To Haves

4 year / Bachelor's Degree, preferred
Experience may be considered in lieu of education

Responsibilities

Responsible for timely and accurate processing of all payment, transfer and adjustment transactions relating to patient accounts on the Outpatient Pharmacy System, MIB and Foxcare.
Responsible for day to day operations of outpatient pharmacy system to ensure quality and productivity standards are met for timely accurate billing and payment postings to third party and personal accounts.
Responsible for accurate payment posting of third party and all internal accounts with any BHN affiliation within 48 hours of receipt.
Reconcile cashier daily report and drawer balancing report; address any inaccuracies for correction.
Monitor system of controls for the payroll deduction system such that it is balanced each day.
Transmit verified data in acceptable electronic and hard copy format to appropriate department.
Follow up on accounts to ensure timely and appropriate reimbursement is received. Aged A/R greater than 90 days should be 8% or lower of total A/R as produced in month-end reports.
Responsible to verify private pay billing statements and internal accounts and process for mailing within 48 hours of monthly close. Supply supporting documentation to justify billing. Monitor accounts for payment posting.
Participate in educational programs and in-service meetings.
Maintains a strong working relationship with all Bassett staff and customers.
Always Treat Customers (other employees, quests, patients and physicians) with courtesy and respect.
Presents a positive image of Bassett Healthcare 100% of the time through professional appearance and behavior.
Responds appropriately to Customer Service requests within 48 hours of receipt.
Works cooperatively within our own unit/department and with other units/departments.
Responsible for maintaining optimum cash flow.
Identify payer and system problems, recommend solution and advise management.
Reviews payment vouchers to ensure proper reimbursement is being received in accordance with our contracts.
Use supplies and equipment sensibly, remaining cost conscience.
Maintains a thorough understanding of the importance of sharing information accurately and timely remaining conscientious about confidentiality.
Consistently ensures information known about the Customer is kept private and confidential.
Complies with all privacy (HIPAA) regulations and adheres to Basset’s confidentiality policies.
Identifies the need for information or services from the Unit in order to accomplish organizational objectives or standards, and to evaluate whether appropriate systems are in place to meet those needs.
Performs other duties as requested.
Monitor the A/R EFT deposit sheets for accuracy of assigned GL.