Business Manager Lead Technical Program Manager

JPMorgan Chase & Co. • Wilmington, DE

10d

About The Position

As a Business Manager, Lead Technical Program Manager in Core Platform Engineering, you will drive the delivery of complex technology projects and programs that support firmwide business goals. You will apply technical expertise while managing resources, budgets, teams, stakeholder relationships, operational plans, and risk management strategies. Reporting to the Chief of Staff, you will manage team business operations, finance operations, communications, customer engagements, and culture investments. The role combines strategic execution, business management, and program management in Chase Technology’s Infrastructure & Production Management organization, working proactively with a virtual, cross-organizational team.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Comfort working in a fluid business environment with changing priorities and colleagues at varied levels; ability to work independently and in a group.
• Exceptional communication and presentation skills across multiple audiences at senior levels.
• Strong project management skills and demonstrated ability to influence and execute strategic plans.
• Strong execution skills, self-direction, and experience managing delivery across multiple workstreams and timelines.
• Ability to help execute solutions, challenge the status quo, and implement continuous improvement through collaborative partnerships.
• Interpersonal leadership and influencing skills, including the ability to lead projects, interact with colleagues at all levels, and prioritize issues.
• Experience operating in an agile methodology and with agile tools such as Jira.
• Strong Excel and PowerPoint skills.

Responsibilities

• Support the Chief of Staff in communicating strategic priorities and tracking progress.
• Create clear, concise, audience-appropriate messaging and executive-level updates.
• Proactively identify obstacles, solve problems, and collaborate with others to identify solutions.
• Work across teams to improve messaging for critical updates, including town halls and recurring executive reporting.
• Assist with planning and executing senior-level meetings and events, including end-to-end planning, agendas, insights, and analysis for strategic discussions.
• Champion continuous improvement to reduce waste and increase productivity.
• Engage with audiences at varying seniority levels, present information clearly and meaningfully, and proactively identify and address potential issues.
• Manage team business operations, finance operations, team communications, customer engagements, and culture investments.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed