Lead Technical Program Manager - Business Enablement & Transformation

JPMorgan Chase & Co.•Jersey City, NJ
•$147,250 - $200,000

About The Position

As a Lead Technical Program Manager in the Corporate Sector's Infrastructure Platforms – Data and Specialty Services team, you will lead the delivery of complex technology projects and programs that support business goals across the firm. You will apply technical expertise while managing resources, budgets, and teams; navigate ambiguity and change; and ensure technology initiatives align with business objectives. The role requires advanced communication, analytical reasoning, and stakeholder-management capabilities to build productive relationships and influence decisions. As a subject matter expert, you will contribute to operational plans and risk-management strategies and uphold high standards of service delivery. You will partner with the DSS domain leader and engineering and product leaders, prepare leadership for internal review processes, and align engineering work to OKRs and an integrated roadmap. You will also use enterprise-authorized AI capabilities to support program planning and governance, validating outputs and following data-sensitivity requirements.

Requirements

  • At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
  • Demonstrated experience using enterprise-authorized AI capabilities for program-management workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate uncertainty, and follow data-handling expectations.
  • Advanced stakeholder-management expertise, including establishing productive relationships and influencing decisions across cross-functional teams and clients.
  • Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
  • Proficiency in analytical reasoning and problem-solving to break business, technical, or operational objectives into manageable tasks and activities.
  • Experience in resource management; technological, organizational, and/or operational change management; portfolio management; conflict resolution; negotiation; risk and controls; and partnership and influence.
  • Experience refining complex and ambiguous information into meaningful content and clear action plans.
  • Experience establishing strong relationships and partnerships across cross-functional teams.
  • Data analysis and presentation skills, with proficiency in MS Excel and PowerPoint.

Nice To Haves

  • Ability to influence, organize, and direct people across different seniority levels, teams, and departments.
  • Commitment to diversity and ethical, accountable, and transparent leadership.

Responsibilities

  • Develop and execute comprehensive project plans covering technical requirements, resource allocation, and timelines to deliver technology solutions on time.
  • Partner with the DSS domain leader, balancing ideas and operational strategies, providing broad perspectives, and sharing thematic feedback.
  • Prepare the leader for sessions and internal processes such as Monthly Business Reviews through topic ownership, peer challenge, due diligence, and effective storytelling.
  • Partner with engineering leads and product owners to align engineering teams’ Book of Work to OKRs and track deliverables against an integrated roadmap.
  • Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, validate outputs, and handle data according to sensitivity requirements.
  • Identify and mitigate risks, address potential roadblocks, and implement contingency plans to maintain program momentum.
  • Collaborate with engineering, product, and business stakeholders to define program scope, objectives, and deliverables in alignment with business goals.
  • Assess program performance, identify improvement opportunities, and implement data-driven optimizations.
  • Champion agile delivery and continuous improvement, fostering learning and innovation.
  • Promote reuse-first, AI-assisted program governance and reporting, with human review and alignment to delivery standards.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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