AI Transformation Lead Technical Program Manager

JPMorgan Chase & Co. • Jersey City, NJ

9d • $147,250 - $200,000

About The Position

As an AI Transformation Lead Technical Program Manager at JPMorgan Chase in the Corporate Sector- Employee Platforms, you will drive the successful delivery of complex technology projects and programs that support business goals across the firm. You will lead strategy-to-execution for an Operating Committee-sponsored, multi-year transformation spanning HR and Technology. The role translates executive intent into an outcomes framework, integrated roadmap, and disciplined delivery across workstreams. You will partner with engineering, architecture, product, HR, and control functions to provide delivery transparency, manage interdependencies, enable sustained adoption, and embed responsible AI capabilities into program execution.

Requirements

• At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated ability to lead delivery across multiple teams and stakeholder groups, including complex planning, dependency management, and executive-level communication.
• Strong strategic and analytical capability to define success measures, assess performance, identify improvement opportunities, and drive data-informed metrics such as OKRs/KPIs and delivery health indicators.
• Strong governance and controls orientation, including risk and issue management, documentation rigor, and Operating Committee or steering engagement.
• Proven ability to deliver adoption and change outcomes, including communications, readiness, training coordination, and benefits tracking, as part of sustained transformation.
• Excellent facilitation and stakeholder management skills, including the ability to drive alignment, negotiate trade-offs, and present clear recommendations to senior leaders.
• Fluency across Agile, Scrum, Kanban, and Waterfall delivery methodologies and tools, with sound judgment in selecting an approach.
• High adaptability and structured problem-solving in fast-paced, ambiguous environments.
• Strong technical fluency across modern platforms and digital tools to partner effectively with architecture and engineering teams.
• Prior experience championing AI fluency and adoption of agentic capabilities, including identifying and delivering tools and opportunities to embed AI-assisted workflows into program execution in partnership with product, engineering, and control stakeholders.
• AI fluency and intellectual curiosity, with the ability to evaluate and apply agentic tools to improve delivery execution and transparency while balancing governance and risk.

Nice To Haves

• Experience supporting programs spanning HR and Technology or employee platforms.
• Certifications in Agile/Scrum, PMP, Lean, or Prosci/change management.

Responsibilities

• Own end-to-end delivery of a complex, multi-year transformation, translating Operating Committee priorities into problem statements, target outcomes, milestones, and measurable success metrics.
• Lead governance and executive operating cadence, including OKRs/KPIs, steering materials, RAID, dependency management, delivery health reporting, and decision and approval forums.
• Create and maintain integrated program plans across teams and vendors, including sequencing, resourcing inputs, requirements and feature tracking, milestones, and cutover and rollout planning.
• Drive cross-functional alignment with engineering, architecture, product, HR, and stakeholders to clarify scope, value, dependencies, and trade-offs; maintain accountability and remove blockers.
• Enable change management, adoption, and benefits realization through communications, training approaches, readiness tracking, and measurement of outcomes.
• Proactively manage risks, issues, and dependencies; drive mitigation plans and escalate concerns with clear options and recommendations.
• Deliver executive-ready narratives and insights communicating progress, risks, trade-offs, required decisions, and recommendations using synthesis and data visualization.
• Facilitate workshops and decision forums to build shared understanding, resolve ambiguity, and maintain momentum across HR and Technology leadership.
• Strengthen delivery discipline and continuous improvement by applying modern delivery practices and helping teams improve operating rhythms, metrics, and ways of working.
• Champion AI fluency and responsible adoption of agentic capabilities by identifying and delivering opportunities to embed AI-assisted workflows into program execution in partnership with product, engineering, and control stakeholders.
• Lead experimentation and learning loops through lightweight pilots with defined success measures, capturing lessons learned and scaling effective approaches with appropriate governance and risk management.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed