Business Liaison - Dallas

Equus•Garland, TX

About The Position

The Business Account Liaison provides specialized services to employers in North Central Texas to support their current and future talent needs. The position partners with business and industry leaders to develop talent and employment strategies aligned with business needs, with an emphasis on small to medium-sized businesses. It develops and maintains mutually beneficial employer partnerships that increase employers’ use of available workforce services, resources, and initiatives. The role supports employer engagement and recruiting, tailors workforce services and resources, and advances work-based learning initiatives such as registered apprenticeships, internships, customized training, and on-the-job training. It also provides employer workshops, assesses employer needs, shares labor market information, coordinates service delivery with workforce center staff and Business Outreach Specialists, and tracks employer relationships and performance.

Requirements

Bachelor’s degree from an accredited college in marketing, business, human services, or a related field, or equivalent experience in lieu of a degree.
Three years’ experience in sales, marketing, human resources, or a related field.
Proven ability to manage employer or vendor relationships.
Ability to work independently and manage multiple projects.
Demonstrated telephone, computer, and written communication skills.
Microsoft Office skills, including PowerPoint.
Valid driver’s license in good standing and proof of liability insurance.

Nice To Haves

SHRM certification.
Microsoft Business Intelligence experience.
Customer Relationship Management (CRM) experience.
Public speaking experience.

Responsibilities

Implement creative recruiting processes and initiatives for employer engagement and relationship building.
Build plans to advance the current workforce by tailoring service delivery and resources offered to employers.
Implement strategies for work-based learning initiatives, including registered apprenticeships, internships, customized training, and on-the-job training.
Provide employer workshops on industry trends, recruiting and retention best practices, quality job principles, labor market information, and related topics.
Conduct employer needs surveys, make recommendations, and implement plans to address identified needs.
Assist with creating job descriptions, facilitating compensation studies, and related functions using labor market information.
Coordinate communication with Business Outreach Specialists to support timely service delivery.
Compile and share information related to employer needs.
Track and manage employer relationships using appropriate data management systems.
Raise Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives, and participating in WSNCT events.
Coordinate daily with workforce center staff and Business Outreach Specialists to facilitate job orders, direct placements, hiring events, work-based learning, and other employer services.
Enter employer information into systems of record (WIT and CRM) and provide contextualized reports.
Meet weekly, monthly, and annual performance goals.
Perform other tasks and duties reasonably related to the job responsibilities.