Business Liaisons - Dallas

Equus•Irving, TX

About The Position

The Business Account Liaison provides specialized services to employers in North Central Texas, helping them address current and future talent needs. The role partners with business and industry leaders—especially small and medium-sized businesses—to develop talent and employment strategies aligned with business needs. It builds and maintains mutually beneficial employer partnerships that increase employers’ use of workforce services, resources, and initiatives. The position develops employer engagement and recruiting initiatives, tailors services and resources to strengthen the existing workforce, and supports work-based learning such as registered apprenticeships, internships, customized training, and on-the-job training. It also provides employer workshops, assesses employer needs, recommends and implements solutions, and uses labor market information to assist with job descriptions and compensation studies. The liaison coordinates with workforce center staff and Business Outreach Specialists, maintains employer records in data management systems, shares information about employer needs, and contributes to performance goals and Workforce Solutions for North Central Texas brand awareness.

Requirements

Bachelor’s degree from an accredited college in marketing, business, human services, or a related field, or equivalent experience in lieu of a degree.
Three years of experience in sales, marketing, human resources, or a related field.
Proven ability to manage employer or vendor relationships.
Ability to work independently and manage multiple projects.
Demonstrated telephone, computer, and written communication skills.
Microsoft Office skills, including PowerPoint.
Valid driver’s license in good standing and proof of liability insurance.

Nice To Haves

SHRM certification.
Microsoft Business Intelligence experience.
Customer Relationship Management (CRM) experience.
Public speaking experience.

Responsibilities

Develop creative recruiting processes and initiatives for employer engagement and relationship building.
Build plans to advance the current workforce by tailoring service delivery and resources offered to employers.
Implement strategies for work-based learning initiatives, including registered apprenticeships, internships, customized training, and on-the-job training.
Provide employer workshops on industry trends, recruiting and retention best practices, quality job principles, labor market information, and related topics.
Conduct employer needs surveys, make recommendations, and implement plans to address identified needs.
Use labor market information to assist with job descriptions, compensation studies, and related functions.
Coordinate communication with Business Outreach Specialists to support timely service delivery.
Compile and share information related to employer needs.
Track and manage employer relationships using appropriate data management systems.
Promote Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives, and participating in WSNCT events.
Coordinate daily with workforce center staff and Business Outreach Specialists on job orders, direct placements, hiring events, work-based learning, and other employer services.
Enter employer information into WIT and CRM systems of record and provide contextualized reports.
Meet weekly, monthly, and annual performance goals.
Perform other duties reasonably related to the job responsibilities.