Business Liaisons - Dallas

Equus•Pleasant Grove, TX

About The Position

The Business Account Liaison provides specialized services to employers in North Central Texas, partnering with business and industry leaders to develop talent employment strategies aligned with business needs, particularly for small to medium-sized businesses. The role develops and maintains mutually beneficial employer partnerships that increase employers’ use of available workforce services, resources, and initiatives. The position develops employer engagement and recruiting initiatives, tailors workforce services to advance the existing workforce, and promotes work-based learning opportunities such as registered apprenticeships, internships, customized training, and on-the-job training. It also supports employers through workshops, needs surveys, labor market information, job description development, and compensation studies. The liaison coordinates with Business Outreach Specialists and workforce center staff, tracks employer relationships, enters information into WIT and CRM systems, and reports on employer needs and service activity.

Requirements

Bachelor’s degree from an accredited college in marketing, business, human services, or a related field, or equivalent experience in lieu of a degree.
Three years of experience in sales, marketing, human resources, or a related field.
Proven ability to manage employer or vendor relationships.
Ability to work independently and manage multiple projects.
Demonstrated telephone, computer, and written communication skills.
Microsoft Office skills, including PowerPoint.
Valid driver’s license in good standing and proof of liability insurance.

Nice To Haves

SHRM certification preferred.
Microsoft Business Intelligence experience preferred.
Customer Relationship Management (CRM) experience strongly preferred.
Public speaking experience preferred.

Responsibilities

Implement creative recruiting processes and initiatives for employer engagement and relationship building.
Develop plans that advance the current workforce by tailoring service delivery and resources to employers.
Implement strategies that support work-based learning initiatives, including registered apprenticeships, internships, customized training, and on-the-job training.
Provide employer workshops on industry trends, recruiting and retention practices, quality job principles, labor market information, and related topics.
Conduct employer needs surveys, recommend responses, and implement plans to address identified needs.
Assist employers with creating job descriptions, facilitating compensation studies, and related functions using labor market information.
Coordinate communication with Business Outreach Specialists to support timely service delivery.
Compile and share information about employer needs.
Track and manage employer relationships using data management systems.
Promote Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives, and participating in WSNCT events.
Coordinate daily with workforce center staff and Business Outreach Specialists on job orders, direct placements, hiring events, work-based learning, and other employer services.
Enter employer information into WIT and CRM systems and provide contextualized reports.
Meet weekly, monthly, and annual performance goals.
Perform other tasks and duties reasonably related to the job responsibilities.