Business Liaisons - Dallas Redbird

Equus•Dallas, TX

About The Position

The Business Account Liaison provides specialized services to employers in North Central Texas, partnering with business and industry leaders to develop talent employment strategies that align with business needs, particularly for small and medium-sized businesses. The position develops and maintains mutually beneficial employer partnerships to increase the use of workforce services, resources, and initiatives. The role supports employers through recruiting and relationship-building initiatives, customized workforce services, work-based learning programs, workshops, labor market information, and recommendations based on employer needs surveys. It coordinates closely with workforce center staff and Business Outreach Specialists, manages employer information and relationships in WIT and CRM systems, and works toward weekly, monthly, and annual performance goals.

Requirements

Bachelor’s degree from an accredited college in marketing, business, human services, or a related field, or equivalent experience in lieu of a degree.
Three years of experience in sales, marketing, human resources, or a related field.
Proven ability to manage employer or vendor relationships.
Ability to work independently and manage multiple projects.
Demonstrated telephone, computer, and written communication skills.
Microsoft Office skills, including PowerPoint.
Valid driver’s license in good standing and proof of liability insurance.

Nice To Haves

SHRM certification.
Microsoft Business Intelligence experience.
Customer Relationship Management (CRM) experience.
Public speaking experience.

Responsibilities

Implement creative recruiting processes and initiatives for employer engagement and relationship building.
Build plans to advance the current workforce by tailoring service delivery and resources to employers.
Implement work-based learning initiatives, such as registered apprenticeships, internships, customized training, and on-the-job training.
Provide employer workshops on industry trends, recruiting and retention best practices, quality job principles, labor market information, and related topics.
Conduct employer needs surveys, make recommendations, and implement plans to address identified needs.
Assist with creating job descriptions, facilitating compensation studies, and related functions using labor market information.
Create seamless communication channels with Business Outreach Specialists to ensure timely service delivery.
Compile and share information related to employer needs.
Track and manage employer relationships using appropriate data management systems.
Raise Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives, and participating in WSNCT events.
Coordinate daily with workforce center staff and Business Outreach Specialists on job orders, direct placements, hiring events, work-based learning, and other employer services.
Enter employer information into systems of record (WIT and CRM) and provide contextualized reports.
Meet performance goals on a weekly, monthly, and annual basis.
Perform other tasks and duties reasonably related to the job responsibilities as assigned.