Business Liaisons - Dallas

Equus•Grand Prairie, TX

About The Position

The Business Account Liaison provides specialized services to employers in North Central Texas to support their existing and future talent needs. The role partners with business and industry leaders to develop talent employment strategies aligned with business needs, with an emphasis on small- to medium-sized businesses. It develops and maintains mutually beneficial employer partnerships that increase the use of workforce services, resources, and initiatives. The position develops employer engagement and recruiting initiatives, tailors workforce services and resources, and advances work-based learning opportunities such as registered apprenticeships, internships, customized training, and on-the-job training. It also provides employer workshops, assesses employer needs, offers recommendations, supports job-description creation and compensation studies using labor market information, and coordinates with Business Outreach Specialists and workforce center staff to deliver employer services. The liaison tracks employer relationships and information in data-management systems, prepares contextualized reports, shares information about employer needs, supports Workforce Solutions for North Central Texas brand awareness and events, and meets weekly, monthly, and annual performance goals. Other reasonably related duties may be assigned.

Requirements

Bachelor’s degree from an accredited college in marketing, business, human services, or a related field, or equivalent experience in lieu of a degree.
Three years of experience in sales, marketing, human resources, or a related field.
Proven ability to manage employer or vendor relationships.
Ability to work independently and manage multiple projects.
Demonstrated telephone, computer, and written communication skills.
Microsoft Office skills, including PowerPoint.
Valid driver’s license in good standing and proof of liability insurance.

Nice To Haves

SHRM certification preferred.
Microsoft Business Intelligence experience preferred.
Customer Relationship Management (CRM) experience strongly preferred.
Public speaking experience preferred.

Responsibilities

Develop and maintain employer partnerships, particularly with small- to medium-sized businesses, to increase use of workforce services, resources, and initiatives.
Implement creative recruiting processes and employer engagement and relationship-building initiatives.
Develop plans to advance the current workforce by tailoring service delivery and resources to employers.
Implement strategies for work-based learning initiatives, including registered apprenticeships, internships, customized training, and on-the-job training.
Provide employer workshops on industry trends, recruiting and retention best practices, quality job principles, labor market information, and related topics.
Conduct employer needs surveys, recommend responses, and implement plans to address identified needs.
Assist employers with creating job descriptions, facilitating compensation studies, and related functions using labor market information.
Coordinate communication with Business Outreach Specialists to support timely service delivery.
Compile and share information related to employer needs.
Track and manage employer relationships using appropriate data-management systems.
Promote Workforce Solutions for North Central Texas brand awareness by sharing events, engaging in initiatives, and participating in WSNCT events.
Coordinate daily with workforce center staff and Business Outreach Specialists on job orders, direct placements, hiring events, work-based learning, and other employer services.
Enter employer information into systems of record (WIT and CRM) and provide contextualized reports.
Meet weekly, monthly, and annual performance goals.
Perform other tasks and duties reasonably related to the job responsibilities as assigned.