Business Growth Account Manager
About The Position
CaptionCall by Sorenson is seeking a customer-service-oriented Business Growth Account Manager to promote CaptionCall services to eligible customers and help people with hearing loss communicate with the world. The role shares services through events and presentations and supports local Account Managers during office visits by demonstrating the product, explaining its benefits, generating leads, and growing business opportunities. This is a full-time position with potential for career growth and advancement. The position requires frequent travel, daily driving, and the ability to work evenings and weekends as needed. It has no supervisory responsibilities and involves access to highly confidential information relating to Sorenson employees, customers, and technologies, which must be kept strictly confidential.
Requirements
- High school diploma or GED.
- Provide excellent customer service.
- Meet or exceed expectations and goals set by department management.
- Ability to work evenings and weekends as needed.
- Ability to drive and travel by air as needed.
- Ability to tailor the approach to the unique needs of individual healthcare professionals.
- Comfortably and clearly present to large and small groups.
- Adapt to various sales situations and environments.
- Be reliable, organized, punctual, and able to work independently.
- Effectively communicate in English through reading, writing, speaking, and listening.
- Outside sales or similar experience.
- Basic computer knowledge and experience.
- Positive attitude, team-player approach, good interpersonal communication skills, and ability to work across company departments.
- Maintain a valid driver license and good driving record, and have a reliable, licensed, and insured vehicle available at all times.
- Have a PC (not a Mac) and high-speed Internet connection to perform essential job duties.
- Be able to walk, bend, crawl, kneel, lift, and move furniture as needed.
- Possess the integrity to maintain confidential information in strict confidence.
Nice To Haves
- Familiarity with assistive devices for people with hearing loss.
- Experience working with senior citizens.
Responsibilities
- Generate leads that result in installations by demonstrating CaptionCall services to eligible users, Hearing Healthcare Providers, Senior Community Administrators, and Veteran Hospitals when directed by the Outreach Manager.
- Work with Hearing Care Professionals on the patient referral process when assigned.
- Represent CaptionCall at assigned events.
- Adhere to company compliance policies.
- Use the company CRM to log daily activities.
- Perform other duties as assigned.
- Maintain strict confidentiality of sensitive information.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
