Growth Account Manager

DoorLoop • New York, NY

1d

About The Position

DoorLoop is hiring one of its first Growth Account Managers to pilot a new post-sale upsell motion, selling AI products to existing customers. The role owns a book of customers and runs the full sales cycle, from proactive outreach and discovery through demos and closing. The position carries daily activity targets and a monthly upsell revenue quota. Because the motion is still being proven, the Growth Account Manager will help build its playbook and share direct feedback on what is working.

Requirements

• Be intrinsically motivated and comfortable being held accountable to daily activity, demos, and a monthly quota.
• Have full-cycle sales experience, including running conversations from outreach to close.
• Demonstrate the ability to understand customer needs and use that understanding to grow accounts through upselling, expansion, or improving ARR.
• Be adaptable and willing to learn while helping shape a new pilot process.
• Have a builder mentality and be comfortable creating systems without a fully built-out process.
• Be motivated to grow with the organization as the team scales.

Nice To Haves

• Experience helping launch a new team or motion from scratch in an environment without an established process.

Responsibilities

• Own a book of existing customers and proactively reach out to upsell products they do not currently use.
• Run the full sales cycle for each account, including outreach, discovery, demos, and closing.
• Meet daily activity targets, book and run demos, and carry a monthly upsell revenue quota.
• Flag and help resolve open customer issues with Support before beginning an upsell conversation.
• Help build the playbook, including scripts, cadences, objection handling, and processes for future Growth Account Managers.
• Give direct feedback on what is and is not working as the new motion is tested.

Benefits

• Unlimited personal, sick, and vacation days.
• 401(k) plan with 4% matching and instant vesting.
• Full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
• DoorLoop-paid $100,000 life insurance policy.
• Short- and long-term disability insurance fully covered by DoorLoop.
• Paid maternity and paternity leave for birth and adoption.
• Monthly stipend for work-related expenses.
• Company laptop and top-tier work tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed