Strategic Account Manager – Account Growth

Vheda Health•Columbia, MD
•$110,000 - $130,000

About The Position

Vheda Health is seeking a results-driven, sales-focused Strategic Account Manager to accelerate revenue growth within its existing portfolio of health plan clients. The role is responsible for identifying, developing, and closing expansion opportunities with existing customers, including introducing additional products and services, serving additional member populations, and expanding into new health plan markets. The successful candidate will build on established client relationships to generate measurable revenue growth. They will own annual expansion targets, develop strategic account growth plans and qualified pipelines, engage decision-makers across client organizations, and lead opportunities from discovery through proposal, negotiation, and contract execution. The role works cross-functionally with Client Services, Clinical, Product, Finance, and Marketing teams to develop commercially viable solutions and demonstrate clinical, financial, and quality value. Success is measured by annual expansion revenue, growth in recurring revenue and contract value, closed product, market, and population expansions, qualified pipeline development, execution of account growth plans, and accurate sales forecasting.

Requirements

  • 5–7 years of relevant experience in strategic account management, account expansion sales, business development, or enterprise client growth.
  • Demonstrated success generating incremental revenue through upselling, cross-selling, or expanding existing client relationships.
  • Experience selling B2B solutions or services.
  • Ability to build relationships with senior executives and navigate complex, multi-stakeholder purchasing processes.
  • Strong negotiation, consultative selling, analytical, and presentation skills.
  • Experience developing account growth plans, managing sales pipelines, and achieving revenue targets.
  • Proficiency with CRM platforms and disciplined sales forecasting.
  • Bachelor's degree or equivalent relevant professional experience.

Nice To Haves

  • Experience selling B2B solutions or services in healthcare, digital health, health plan services, or healthcare technology.
  • Experience working with Medicaid, Medicare, or managed care organizations is strongly preferred.

Responsibilities

  • Own and achieve annual revenue expansion targets across assigned health plan accounts.
  • Identify and close opportunities to introduce additional Vheda products and services to existing clients.
  • Expand existing partnerships into additional health plan markets, geographies, and member populations.
  • Develop and execute strategic account growth plans with defined opportunities, revenue potential, timelines, and action plans.
  • Build and maintain a qualified expansion pipeline to achieve growth targets.
  • Cultivate relationships with key decision-makers and influencers within assigned health plan accounts, including clinical, financial, quality, medical economics, and executive leadership teams.
  • Identify emerging client priorities and align Vheda's capabilities with client business objectives.
  • Develop executive-level presentations and business cases demonstrating Vheda's clinical, financial, and quality value proposition.
  • Proactively engage existing clients to identify new opportunities.
  • Lead expansion opportunities from initial discovery through solution development, proposal, negotiation, and contract execution.
  • Coordinate with internal stakeholders to structure commercially viable solutions.
  • Maintain accurate opportunity records, pipeline forecasts, and sales activities in the company's CRM.
  • Overcome objections, navigate complex health plan decision-making processes, and drive opportunities toward closure.
  • Partner with executive leadership on larger enterprise expansion opportunities.
  • Work with Client Services to understand account performance, client satisfaction, and potential growth opportunities.
  • Collaborate with Clinical, Product, Finance, and Marketing teams to develop proposals that address client needs.
  • Use demonstrated program outcomes and ROI to strengthen expansion discussions.
  • Support account planning and executive business reviews with a focus on identifying new commercial opportunities.
  • Execute strategic account growth plans and provide accurate sales forecasts.
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