Growth Account Manager

DoorLoop • Nyc, NY

1d

About The Position

DoorLoop is hiring one of its first Growth Account Managers to pilot a new post-sale upsell motion, selling AI products to existing customers. The role owns a book of customers and runs the full sales cycle for each account, from outreach and discovery through demos and closing. The Growth Account Manager will work toward daily activity targets, demo goals, and a monthly upsell revenue quota, while coordinating with Support to address open customer issues before pursuing an upsell. This is a new pilot, so the role also helps develop the sales playbook and provides direct feedback on what is working as the process takes shape.

Requirements

• Intrinsically motivated and comfortable being held accountable to daily activity, demos, and a monthly quota.
• Full-cycle sales experience, including running conversations independently from outreach through close.
• Demonstrated ability to understand customer needs and grow accounts through upsell, expansion, or improving ARR.
• Adaptable and willing to learn in a new pilot where the process is still being shaped.
• Builder mentality: comfortable working without a fully built-out system and energized by creating one.
• Motivated to grow with the organization as the team scales.

Nice To Haves

• Experience helping launch a new team or motion from scratch in an environment without an established process.

Responsibilities

• Own a book of existing customers and proactively reach out to upsell products they do not currently use.
• Run the full sales cycle for each account, including outreach, discovery, demos, and closing.
• Meet daily activity targets, book and run demos, and achieve a monthly upsell revenue quota.
• Flag and help resolve open customer issues with Support before starting an upsell conversation.
• Help build the playbook, including scripts, cadences, objection handling, and processes for future Growth Account Managers.
• Provide direct feedback on what is and is not working as the new sales motion is tested.

Benefits

• Unlimited personal, sick, and vacation days.
• 401(k) plan with 4% matching and instant vesting.
• Medical coverage for employees through United Healthcare and dental and vision coverage through Guardian; dependents receive 25% coverage across all plans.
• $100,000 life insurance policy fully covered by DoorLoop.
• Short- and long-term disability insurance fully covered by DoorLoop.
• Paid maternity and paternity leave for birth and adoption.
• Monthly stipend for work-related expenses.
• Company laptop and top-tier tools.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed