Business Execution Consultant

Innova Solutions•Charlotte, NC

17h•Hybrid

About The Position

A client of Innova Solutions is immediately hiring for a Business Execution Consultant. This is a Full Time – Contract position with a duration of 12 Months, located in Charlotte, North Carolina, and is a Hybrid role. The Business Execution Consultant will partner with Product Owners to support strategic initiatives and day-to-day execution. This role involves conducting research, analyzing data, documenting requirements, preparing presentations, tracking actions, and driving workstreams to completion. The consultant will also assist with user stories, test scenarios, process flows, and business requirements. Daily support for client product applications such as Salesforce, Microsoft Dynamics 365, Teams Deal Hub, and shared services is expected. This includes troubleshooting user issues, coordinating with technology partners, and maintaining support documentation. The role also supports user access, data quality reviews, testing, release validation, and governance activities. A key responsibility will be supporting the migration of Salesforce to Microsoft Dynamics 365 and other platform initiatives, which involves performing data analysis, reconciliation, mapping validation, testing, and readiness activities. The consultant will identify risks, dependencies, and opportunities for process improvement, collaborating with business partners, technology teams, and product teams to resolve issues and deliver enhancements. Clear documentation and communication of findings are essential. The role also focuses on identifying opportunities to streamline processes, improve user experience, and reduce recurring support needs.

Requirements

Experience in Microsoft Excel, PowerPoint, Word, SharePoint
Experience in Salesforce, Microsoft Dynamics 365, Teams Deal Hub
Experience with Testing tools, reconciliation frameworks, and governance platforms
Ability to manage multiple assignments and drive workstreams to completion

Responsibilities

Partner with Product Owners to support strategic initiatives and day-to-day execution.
Conduct research, analyze data, document requirements, prepare presentations, track actions, and drive workstreams to completion.
Assist with user stories, test scenarios, process flows, and business requirements.
Provide daily support for client product applications (Salesforce, Microsoft Dynamics 365, Teams Deal Hub, shared services).
Troubleshoot user issues, coordinate with technology partners, and maintain support documentation.
Support user access, data quality reviews, testing, release validation, and governance activities.
Support migration of Salesforce to Microsoft Dynamics 365 and other platform initiatives.
Perform data analysis, reconciliation, mapping validation, testing, and readiness activities.
Identify risks, dependencies, and opportunities for process improvement.
Collaborate with business partners, technology teams, and product teams to resolve issues and deliver enhancements.
Document and communicate findings clearly.
Identify opportunities to streamline processes, improve user experience, and reduce recurring support needs.