Business Development Territory Manager

Kolmac Integrated Behavioral Health•Towson, MD

4h•$110,000 - $120,000

About The Position

The Business Development Territory Manager at Kolmac Integrated Behavioral Health and its subsidiaries fosters relationships with patients, families, referral sources, and the broader community to facilitate access to Kolmac services. The position uses strategic outreach, relationship building, and operational collaboration to support seamless transitions to treatment and grow referrals in assigned territories across the Mid-Atlantic. The manager serves as a liaison for treatment inquiries, develops strategies to improve patient access and census growth, and builds partnerships with referral sources. The role also promotes Kolmac’s programs and integrated behavioral health model, coordinates with internal teams, analyzes regional competition, and maintains accurate reports and updates. The position has no direct reports and requires 70% travel. The schedule is Monday through Friday, 9 AM to 5 PM, with weekends and evenings as needed.

Requirements

Strong understanding of analytics and ability to use data for decision-making.
Excellent communication, negotiation, and relationship-building skills.
Business development experience and ability to manage and grow a territory.
Adaptability and a solution-oriented approach.
Valid driver’s license and reliable transportation.
High school diploma.
Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field required.

Nice To Haves

Knowledge of Medication-Assisted Treatment.
Experience with outreach and business development in the substance abuse and mental health space.
Experience with Salesforce CRM and Microsoft Office suite.
Knowledge of call center operations and best practices.
Familiarity with managed care systems, including provider networks, cost management strategies, reimbursement models, care coordination, and regulatory compliance.

Responsibilities

Serve as a compassionate liaison for patients, families, and referral sources seeking treatment services.
Assess and develop strategies to improve patient access and drive census growth.
Build, maintain, and enhance strategic partnerships with referral sources, including awareness organizations, hospitals, treatment centers, and clinical and medical professionals.
Pursue new referral opportunities to drive regional growth and awareness of Kolmac services.
Conduct presentations about Kolmac programs and services for referral sources and community organizations.
Represent Kolmac at trade shows, health fairs, marketing meetings, and public awareness events.
Educate referral sources about Kolmac services, treatment options, and admission processes to foster long-term partnerships.
Liaise between referral sources and internal teams to address questions, resolve issues, and support seamless patient transitions.
Compile and analyze competitive data in the assigned region to identify growth opportunities and new relationships.
Submit timely and accurate reports, including Salesforce data, expense reports, annual strategic plans, and monthly updates.
Educate the community about Kolmac’s integrated behavioral health model and its core values and services.
Coordinate treatment among referral sources, Patient Engagement, and Kolmac facilities.
Collaborate with operations and the Business Development and Marketing teams to implement improvements and best practices.
Adhere to state and federal confidentiality regulations.
Complete required training and follow company policies and procedures.
Exceed targeted referral and relationship-building goals.
Provide weekly schedules and regular updates to supervisors.
Perform additional duties as assigned to meet organizational needs.