Business Development Specialist - Sales & Service

Franklin Toyota•Statesboro, GA

7d•Onsite

About The Position

Join Franklin Toyota in Statesboro, GA, as a Business Development Specialist supporting both sales and service. This customer-focused role helps drive customer engagement and dealership growth through effective communication and follow-up. It offers the opportunity to develop skills in the automotive sales and service industry in a dynamic workplace.

Requirements

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Ability to multitask and work efficiently in a fast-paced environment.
Customer-focused attitude and strong problem-solving abilities.
Reliable transportation to and from the dealership in Statesboro, GA.

Nice To Haves

Additional education.
Basic computer skills and familiarity with CRM software.
Previous experience in automotive sales, service, or customer service; the employer will train the right person.

Responsibilities

Act as the first point of contact for customers with sales and service inquiries.
Manage and respond to inbound and outbound customer communications by phone, email, and online platforms.
Schedule service appointments and sales consultations with appropriate dealership personnel.
Follow up with potential and existing customers to nurture relationships and drive business growth.
Maintain accurate records of customer interactions and transactions in the dealership’s CRM system.
Collaborate with sales and service teams to support a seamless customer experience.
Promote dealership services, specials, and promotions to customers.
Meet or exceed weekly and monthly performance targets set by management.